What are the responsibilities and job description for the Fraud Risk Senior Product Delivery Associate position at JPMorgan Chase?
Bring your expertise to JPMorgan Chase. As a Fraud Risk Product Senior Product Delivery Associate you will help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture is about thinking outside the box, challenging the status quo and striving to be best-in-class.
Within the Fraud Risk Area Product, you will be supporting the Consumer and Community Banking (CCB) Fraud Risk Center of Excellence and Chief Risk Officers across lines of business. Fraud Risk Product is on a journey to centralize key cross functional and cross channel data, with a vision of shared central services and intelligence to identify fraud faster and stay one step ahead of the bad actors.
As a Fraud Risk Senior Product Delivery Associate within our strategic fraud risk initiatives team, you will be instrumental in shaping the technology solutions that promote our operations. Positioned at the crossroads of business and technology, you will collaborate with colleagues across various business lines to understand challenges and opportunities. This knowledge will be transformed into high-quality technical requirements. Furthermore, you will coordinate with technical delivery teams to ensure that the solutions not only meet all requirements but also provide an exceptional business and customer experience.
Job responsibilities:
- Partner with Fraud Risk product owners, data scientists, and fraud strategists on various initiatives to facilitate and drive customer focused solutions across the organization, serving as a subject matter expert to major business processes and supporting applications/capabilities
- Manage the interdependencies between product releases and other product delivery teams and activities required for end to end delivery
- Design solutions and improve existing software systems and applications to meet business requirements, working with stakeholders and technology partners
- Conduct and lead technical and functional JAD sessions, driving the team during solution design and defining web services API contracts. build requirement artifacts, data flow diagrams, user stories, use cases, mapping documents, and defining test scenarios.
- Elicit accurate functional and technical requirements and user stories with supporting acceptance criteria.
Required qualifications, capabilities and skills:
- Bachelor’s degree, in engineering, computer science, technology, or related field.
- 5 years of experience in financial / banking services.
- Demonstrated ability to interpret and share concepts clearly & unambiguously. Being able to discuss topics with across varied audiences of business & technical resources. Comfortable creating and presenting recommendations to leadership.
- Innate listening skills with ability to interview stakeholders, quickly understand new concepts and ask appropriate probing questions to build full picture
- Self-starter & able to manage projects from ideation through completion with strong problem-solving skills and ability to deliver actionable insights
- Ability to handle multiple projects while managing conflicting deadlines and handling ambiguity. Regularly assessing your own performance and adapting your work to achieve better results.
- Experience with service-oriented design and technology (Rest APIs, micro services, Kafka, webservices, MQ messaging)
- Sound knowledge and proficiency with project tracking and process documentation tools like Confluence, JIRA, and Visio
Preferred qualifications, capabilities and skills:
- An advanced degree is a plus.
- Experience with fraud risk and originations products is a plus
