What are the responsibilities and job description for the Executive Director-Head of Firmwide Data Governance Engagement & Transformation position at JPMorgan Chase?
The Data and Analytics organization sets enterprise strategy for data and artificial intelligence, delivers shared solutions and expertise, and establishes standards for responsible adoption. The Chief Data Office strengthens the enterprise data foundation, reduces data and privacy risk, and accelerates data availability for analytics and business outcomes. The Data Governance team builds a scalable governance framework that improves data quality, protection, and regulatory readiness. In this role, you will shape how governance is delivered by modernizing workflows and driving adoption through senior stakeholder partnership.
As an Executive Director, Head of Firmwide Data Governance Engagement & Transformation in the Data Governance team, you will lead enterprise transformation initiatives that modernize how data governance is executed and adopted. You will serve as the primary engagement and communications leader to senior data leaders across lines of business and corporate functions. You will partner with legal, compliance, risk and controls, operations, product, and technology stakeholders to deliver measurable improvements across data risk topics. You will help establish operating routines and enablement needed to scale new governance activities across globally distributed teams.
This is a transformation and change-delivery role focused on improving operating models, tooling, and user experience—distinct from day-to-day governance execution ownership. Success requires executive presence, strong judgment, and the ability to translate strategy into durable operational outcomes.
Job responsibilities
- Lead the data governance transformation roadmap, including operating model, adoption plans, and enablement approach.
- Build and continuously improve transformation artifacts, including frameworks, playbooks, training materials, and communications.
- Establish execution routines for intake and prioritization, dependency management, issue and risk management, reporting, and evidence capture.
- Develop and deliver executive communications that clearly articulate strategy, progress, and outcomes to senior data leaders.
- Run engagement cadences (for example, forums, readouts, and feedback loops) and convert feedback into actionable plans.
- Identify opportunities to digitize and automate governance workflows to improve transparency, standardization, and user experience.
- Partner with product and technology teams to define requirements, prioritize delivery, and drive adoption of improved solutions.
- Coordinate with governance owners and peer risk and control leaders to ensure changes are durable, measurable, and operationally adopted.
- Drive alignment across a matrixed stakeholder set and remove barriers to delivery through proactive escalation and decisioning.
- Track and report outcomes using clear metrics and key performance indicators to strengthen accountability and continuous improvement.
Required qualifications, capabilities, and skills
- Fifteen or more years of experience in financial services or another highly regulated industry with senior-level delivery ownership.
- Demonstrated ability to design and implement target operating models and scale execution across globally distributed teams.
- Experience leading regulatory- and audit-facing delivery, including exam or inquiry support, remediation programs, and testing readiness.
- Strong practical experience in data governance and data management, including data quality, controls, transparency, and accountability.
- Excellent written and verbal executive communication skills, including the ability to create concise materials and present to senior leaders.
- Demonstrated strength in issue management, reporting, and performance monitoring using outcome-based metrics.
- Proven ability to influence and deliver across a highly matrixed organization with sound judgment and discretion.
- Track record of modernizing processes and tooling in partnership with product and technology teams to improve adoption and user experience.
Preferred qualifications, capabilities, and skills
- Experience delivering enterprise data governance enhancements aligned to regulatory expectations (for example, Basel Committee on Banking Supervision 239, Comprehensive Capital Analysis and Review, or International Financial Reporting Standard 9).
- Experience building transformation playbooks and accelerators and leading enablement programs at scale.
- Product-oriented mindset with experience translating stakeholder needs into delivered platform or workflow improvements.