Executive Director Card Product Service Platform

Are you passionate about building innovative platforms that transform customer experiences and drive business growth? JPMorgan Chase is seeking a visionary leader to spearhead the development of our new Card Product as a Service platform within the Co Brand Product team. This is a unique opportunity to shape the future of card products, enabling our partners to seamlessly test, integrate, and launch new capabilities through cutting-edge APIs and digital solutions.

As an Executive Director Product lead within Co-brand product space, you will be responsible for the end-to-end success of this strategic initiative, from roadmap development to execution. You will collaborate with cross-functional teams, prioritize feature releases, and ensure our partners have access to the most impactful capabilities to elevate their customer channels.

Job Responsibilities:

• Develop and own a robust, forward-looking strategy and roadmap for the Card Product as a Service program, aligning with business objectives and partner needs.
• Establish frameworks to evaluate, prioritize, and sequence new capabilities based on partner feedback, market trends, and business impact.
• Oversee the design and delivery of scalable APIs and integration solutions, ensuring ease of adoption and superior customer experiences for our partners.
• A forward-thinking passion for emerging technologies, with a demonstrated ability to champion and leverage generative AI tools and solutions to modernize the product lifecycle and deliver with quality and speed. 
• Build strong relationships with external partners, understanding their requirements and championing their success through tailored solutions.
• Work closely with Product, Technology, Operations, and Compliance teams to deliver high-quality, secure, and compliant features.
• Define and track key performance indicators to measure adoption, partner satisfaction, and business outcomes.
• Stay ahead of industry trends, fostering a culture of innovation and continuous improvement within the team.

Required qualifications, capabilities and skills:

• Demonstrated success owning customer and partner product domains — ideally in consumer financial services, fintech, and/or a platform business with multi-sided customer relationships. 10 years of product management experience, with at least 5 years leading and developing a team of PMs. 
• Strong understanding of API design, integration patterns, and digital platform architecture.
• Ability to develop and communicate a compelling product strategy, balancing short-term wins with long-term growth.
• Demonstrated success in delivering complex products or platforms on time and within scope. Experience operating in large, matrixed organizations with complex cross-functional delivery models. 
•  Exceptional communication and relationship-building skills with both internal teams and external partners.
• Data-driven approach to decision-making, with experience in prioritizing features and capabilities for maximum impact.
•  you can translate complex product and data strategies into clear narratives for leadership audiences. 
• Inspirational leader who can motivate teams, drive alignment, and champion change across the organization.

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.