Exam Manager - Senior Associate

Join the Wholesale Lending Services (WLS) Control Management organization as an Exam Manager, Senior Associate. In this high-impact role, you will coordinate and oversee audits and control reviews, acting as a liaison between audit partners, WLS business, and Control Managers. You will play a key role in maintaining a robust risk management system and ensuring exam readiness across the organization.

As an Exam Manager Senior Associate within the Commercial & Investment Bank, you will manage first line of defense control reviews, internal and external audits, and second line of defense analyses. You will track exams and requests, schedule meetings, gather documentation, escalate issues, and ensure timely and accurate completion of audit requirements.

Job Responsibilities:

• Liaise with Operations Managers, stakeholders, auditors, control management, and regulators to drive audit conversations.
• Maintain the audit calendar and report updates in stakeholder status meetings.
• Manage audit readiness to ensure adequate controls and documentation are in place before audits.
• Track exams and requests to ensure accurate and timely submission.
• Coordinate and schedule meetings to address audit inquiries.
• Partner with business and controls to gather and submit requested exam documentation.
• Review audit request documentation to ensure supporting materials address audit requirements.
• Submit reviewed documentation in a timely manner and update trackers accordingly.
• Escalate exam issues with urgency and track audit progress.
• Support the business in being exam ready and take on other control management projects as needed.
• Maintain accurate and comprehensive documentation for easy access and retrieval.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree or equivalent experience.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
• Excellent written and verbal communication skills with the ability to influence business leaders.
• Strong interpersonal, collaboration, and relationship-building skills.
• Ability to understand the business, risk, and controls being audited.
• Moderate level of independent decision-making using sound judgment.
• Strong organizational skills to maintain accurate documentation.
• Ability to work autonomously, manage competing priorities, and adapt to shifting priorities.
• Solid critical thinking, problem-solving, and attention to detail.

Preferred Qualifications, Capabilities, and Skills:

• 5 years of experience in financial services with a background in controls, audit, quality assurance, operational risk management, or compliance.
• Data analytics experience using Excel or Access.