What are the responsibilities and job description for the Credit Risk Middle Office Senior Associate position at JPMorgan Chase?
Join JPMorgan Chase and help keep our firm strong and resilient. As a key member of Risk Management and Compliance, you’ll contribute to responsible business growth by anticipating new and emerging risks and applying your expert judgment to solve real-world challenges that affect our company, customers, and communities. Our culture emphasizes innovative thinking, challenging the status quo, and striving for excellence.
As a/an Credit Risk Operations Associate in Credit Risk Operations, you will support critical credit risk operations and help strengthen our control environment. You’ll monitor and investigate limit breaches, manage exceptions, and deliver timely operational insights to stakeholders. You’ll help drive process improvements, build operational excellence, and contribute to a culture of inclusion. You’ll also help develop teammates through coaching and support of training routines.
Job responsibilities
- Monitor limit usage and investigate limit breaches, escalating issues with clear documentation
- Collect net asset value information and validate inputs for accuracy and completeness
- Manage client and credit reference data, ensuring timely updates and data quality
- Process rules-based fund and credit-related operational workflows in line with procedures and controls
- Review exceptions and resolve day-to-day operational and risk matters using sound judgment
- Identify control breaks, analyze root causes, and propose sustainable remediation actions
- Track key performance indicators and analyze trends to improve risk control effectiveness and capacity planning
- Communicate actionable insights to stakeholders and influence decisions through concise updates
- Support change management by building business cases and coordinating implementation with partners
- Mentor junior team members and support training and performance routines
- Contribute to Diversity, Opportunity & Inclusion initiatives that strengthen an inclusive team culture
Required qualifications, capabilities, and skills
- 3 years of experience in financial services, operations, or a closely related role
- Demonstrated experience in people leadership, coaching, or mentoring
- Experience supporting risk and control practices (for example, control execution, issue management, or audits)
- Ability to monitor, investigate, and document operational issues and escalations with attention to detail
- Comfort with metrics and key performance indicators, including trend tracking and reporting
- Basic understanding of bank products and services and general risk disciplines
- Strong written and verbal communication skills, with the ability to deliver clear, actionable insights
- Proven ability to prioritize and multitask in a deadline-driven environment
- Proficiency in Microsoft Excel, PowerPoint, and Word
Preferred qualifications, capabilities, and skills
- Bachelor’s degree
- Experience in Operational Risk, Compliance, Audit, or another control function
- Exposure to automation or workflow tools (for example, Alteryx, Python, or UiPath)
- Experience supporting process improvement or change delivery across multiple stakeholders
- Familiarity with credit risk infrastructure, limit frameworks, or client data governance