What are the responsibilities and job description for the Corporate Responsibility- Market Leadership Team National Associate position at JPMorgan Chase?
The Market Leadership Team (MLT) program is a firmwide initiative that brings together senior leaders from all lines of business to deliver the firm locally as one cohesive team. MLTs develop, implement, and drive cross-LOB strategies that advance business growth in local markets across the U.S. and support local engagement with employees and the community.
The MLT National Associate supports Market Strategy Leads and the Program Management team to operationalize market‑level strategies, execute growth tactics, as well as providing overall support for the program and its operational needs.
Key Responsibilities
Stakeholder and Executive Engagement
- Help with cross‑functional coordination across CR, Communications, Events, and local LOB partners; schedule meetings, track/close follow‑ups, and advise on best practices
- Assist the Market Strategy Leads in engaging with the Head of the MLT Program and senior LOB leaders, including briefing materials, decks, talking points, and action‑item management
- Assist with execution of localized tactics tied to the market-level strategies
- Attend cross-LOB and functional partner stakeholder meetings as an observer and capture key notes and takeaways, as needed
- Conduct analysis and research to support development of data and insights resources (e.g., market packs, market research, and competitive analysis), perform basic quality checks, and ensure consistent, actionable deliverables across markets
- Monitor market trends, competitor activities, and other market intelligence to inform localized tactics and business growth strategies
- Support special projects and other duties as needed (e.g., development of LOB‑specific strategies related to MLTs, membership reviews, Regional Chair offsites, health assessments, etc.)
- Support annual strategic, investment, and event planning across all 43 MLTs, working closely with Market Strategy Leads: prepare materials and logistics, capture actions and manage follow ups
- Provide support to Program Management team as needed (e.g., prepare and support execution of annual MLT offsite, assist on senior leader market trips, produce briefing materials, develop decks for presentations)
Strategy and Insights
- Conduct analysis and research to support development of data and insights resources (e.g., market packs, market research, and competitive analysis), perform basic quality checks, and ensure consistent, actionable deliverables across markets
- Monitor market trends, competitor activities, and other market intelligence to inform localized tactics and business growth strategies
- Support special projects and other duties as needed (e.g., development of LOB‑specific strategies related to MLTs, membership reviews, Regional Chair offsites, health assessments, etc.)
Program and Event Operations
- Support annual strategic, investment, and event planning across all 43 MLTs, working closely with Market Strategy Leads: prepare materials and logistics, capture actions and manage follow ups
- Provide support to Program Management team as needed (e.g., prepare and support execution of annual MLT offsite, assist on senior leader market trips, produce briefing materials, develop decks for presentations)
Required qualifications, capabilities, and skills
- 3-5 years of experience in business management, strategy development, or financial analysis
- Ability to analyze complex data, identify patterns, and derive actionable insights; high attention to detail and strong analytical rigor
- Strong written and verbal communication skills, adept at conveying complex ideas succinctly and effectively in executive-ready materials
- Proficient in managing multiple projects concurrently in a fast-paced, deadline-driven environment; demonstrates confidentiality, initiative, creative problem-solving, and strong organization skills
- Demonstrated ability to collaborate effectively across cross-functional and cross-LOB teams and build productive relationships across levels
- Proficient in business insight tools, CRM systems, and Microsoft Office Suite, especially Excel and PowerPoint; familiarity with LOB systems (Company iQ, WM Connect, etc.) is a plus