Control Manager - Vice President

Join a team where your expertise in risk and control management will help shape a proactive and sustainable environment for the Executive Office. You will collaborate with business partners to identify and address control gaps, support strategic initiatives, and contribute to a culture of continuous improvement. Grow your career in a dynamic setting that values integrity, innovation, and professional development. Your work will have a direct impact on the safety and success of our business.

As an Vice President Control Manager within the Chief Analytics Office (CAO), you will be responsible for overseeing artificial intelligence-related governance support and Compliance & Operational Risk Evaluation (CORE) Program Governance. Your responsibilities will include managing Firmwide common processes & controls, ensuring the appropriate implementation of key controls in Policies and Standards, developing control management framework documents, and supporting the Data & Analytics Control Manager community of practice. Working in partnership with the Control Management team and CAO business/control partners, you will play a significant role in effectively managing the overall operational risk environment for CAO.

 Job responsibilities: 

• Complete relevant assessments in partnership with Control management and Business teams as needed (Ex. Operational Risk Summaries, Regulatory Topic assessment, Residual Risk view)
• Ensure key controls described in relevant AI/ML Analytics related Standards and Policies are reflected in CAO CORE content, and where appropriate, across LOB/CFs – leveraging strong knowledge of the CORE platform
• Develop relevant control management framework document(s) in partnership with business and control partners
• Support community of practice for AI/ML Analytics related Control Managers across LOB/CFs, related to changes to standards, practices and common controls, and calibration
• Review reporting and key metrics to proactively identify emerging risks or themes; partner with the business partners to enhance metrics being gathered to monitor standards-adherence as well as emerging risk detection
• Support CAO control management priorities as necessary, including reviewing materials / responses to regulatory queries and meetings
• Partner with Line of Defense Partners (Legal, Compliance, Op Risk, and Audit) to understand their priorities and engage them as appropriate to manage the control environment, while ensuring successful Compliance/Op Risk tests and Audits, and Regulatory exams as applicable 
• Lead by example, with exemplary personal and professional attributes.  Inspire confidence in staff as well as key business and control partner.

 Required qualifications, capabilities and skills: 

• Bachelor’s degree or equivalent experience.
• Demonstrated sound judgment in assessing risk, prioritizing work, and engaging senior leaders through change.
• Proven experience leading cross-functional teams to analyze, design, and implement best practices.
• Strong understanding of banking risk frameworks, including the three lines of defense, compliance, conduct, and operational risk.
• Proficient in Microsoft Office Suite, with the ability to create impactful executive presentations highlighting opportunities and recommendations.
• Expertise in AI and machine learning analytics risk management, including model risk, generative AI, and data governance.
• Excellent communication and collaboration skills, with the ability to influence business leaders and build strong relationships.

 Preferred qualifications, capabilities, and skills:

• Self-motivated. Work autonomously to effect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results oriented environment. Ability to manage ambiguity, and make subjective and informed decisions, influence stakeholders and justify decision making  
• Process analysis / design acumen – ability to understand a process E2E and associated risk to inform effective and sustainable control design and implementation
• Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions 
• Understanding root cause / identifying control breaks
• Developing timely and sustainable solutions including automation, data analytics, machine learning
• Analyze metrics for emerging risk 
• Writing Action Plans, Procedures and Change Management