Control Manager - Senior Associate

Fiduciary & Conflicts Management (FCM) operates as J.P. Morgan's center of excellence for Fiduciary and Conflicts (COI), providing oversight of the fiduciary and conflicts frameworks, managing and mitigating risk through governance, processes and controls, and partnering across lines of business to promote a robust fiduciary culture. You will be responsible for the Control Management of our Fiduciary and COI Framework, maintaining a strong and consistent control environment, managing operational risk and ongoing regulatory engagement. You will be part of an agile, future focused, and collaborative team working in partnership with all Lines of Business and functions across the firm. You will be exposed to a stimulating and rewarding environment, where a wide range of activities require engagement with cross-disciplinary teams to build creative and sustainable solutions. Our people-first culture provides the opportunity to grow your career, master new skills for the future, and join a diverse, inclusive community of professionals that embrace teamwork and innovation.

Job Responsibilities:                                                                                                                                                                                                   

• Partner effectively with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions to drive consistent and rigorous Fiduciary control practices and programs including: escalation to control committees, risk mitigation, key risk indicators, audit and regulatory findings.
• Partner with the business and other control partners across multiple time zones in an effort to create consistency in the control environment and underlying processes globally.
• Help maintain Fiduciary and  COI governance and identify meaningful themes and metrics to inform on health of Fiduciary and COI risk and control environment; escalate deficiencies based on key reporting indicators; and manage communications in control committees and forums.
• Support discussions with regulators, audit teams, compliance and risk ranging from one-off meetings to more formal presentations in Business Control Committees.
• Understand the impact of other firm-wide initiatives to appropriately and efficiently help address deliverables.
• Develop a general business knowledge of the firm’s regulatory, risk and control landscape regarding Fiduciary and COI matters.
• Communicate effectively across all levels.

Required Qualifications, Capabilities and Skills:

• Experience in Audit, Risk & Controls Assessment, Fiduciary Program, or related fields.
• Expertise in control management within the financial services sector, focusing on compliance and operational risk mitigation.
• Proven experience in investment and portfolio management processes or institutional financial services.
• Strong analytical and investigative mindset with a dedication to continuous learning and process improvement.
• Excellent communication and interpersonal skills to interact with global teams.
• Advanced knowledge of MS Office, particularly MS Excel and PowerPoint.

Preferred Qualifications, Capabilities and Skills: 

• Strong team player with the ability to work independently and think strategically. 
• Capability to leverage expert understanding of AI/ML for identifying and mitigating risks associated with emerging technologies, and skilled in automation to streamline processes and enhance efficiency in control management.
• Comfortable working with large datasets, leveraging Excel (and Alteryx a plus) to analyze data, identify trends/themes, and translate findings into actionable insights.
• Ability to manage multiple tasks and prioritize effectively with flexibility to manage shifting priorities in a fast-paced environment.
• Process mapping/re-engineering experience.
• Demonstrated initiative, ownership, and accountability.