Control Manager - Connected Commerce Open Banking - Vice President

Step into a pivotal role at JPMorganChase, where your expertise in control management will shape our compliance and risk strategies. Elevate your career with opportunities for growth and collaboration in a dynamic team environment. Join us to make a significant impact on our operations and safeguard our firm's integrity.

As a Control Manager supporting the Connected Commerce line of business—with a focus on the Open Banking product—you will proactively build and enhance a control framework that supports continuous and integrated risk assessment. . Your role is crucial in enhancing our control environment through innovative solutions and advanced data analysis. We value a culture of continuous improvement and collaboration, where your skills in stakeholder management and cybersecurity will thrive.

Job responsibilities

• Develop a deep understanding of JPMC standards, business processes, and initiatives to identify opportunities for process improvement and modernization.
• Proactively collaborate with the business and functional partners (such as Legal and Compliance) to define a clear strategic vision, identify key risks and mitigants, and develop a successful controls framework prior to launch.
• Understand business drivers and provide both strategic and tactical input for key business decisions, and ensure controls for new business initiatives, as required
• Provide transparent and timely updates on status, issues, and risk disposition, escalating concerns as needed.
• Demonstrate sound judgment and expertise by proactively asking critical questions and making effective decisions in ambiguous situations, often with limited information.
• Manage control-related activities, including risk and control self-assessments, risk event data occurrences, and new business initiatives and provide control related due diligence to business units to foster a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols

Required qualifications, capabilities, and skills

• Demonstrated expertise in control management within the financial services sector, with a focus on compliance and operational risk mitigation, showcasing skills equivalent to seven or more years of experience.
• Capability to implement anti-fraud strategies and cybersecurity measures to safeguard business operations, ensuring robust control environments.
• Advanced proficiency in data analysis and tech literacy, leveraging these skills to enhance control environments and interpret business needs and trends.
• Strong skills in internal stakeholder management, facilitating effective communication and collaboration to drive mutually beneficial outcomes.
• Strong project management skills and a commitment to operational excellence.

Preferred qualifications, capabilities, and skills

• Capability to leverage AI/ML technology in risk management and utilize automation to streamline processes and enhance operational efficiency.
• Advanced digital literacy for the effective use of digital tools and technologies, coupled with solid market product knowledge to navigate the financial services landscape.
• Excellent influence skills for engaging stakeholders and driving organizational change.
• Effective mentoring skills to develop team members and foster a culture of continuous improvement.
• Competence in quantitative reporting for data analysis and supporting informed decision-making.