Client Service Delivery - Physical Deliveries Associate II

As a valued member of the Americas Deliveries Team, you will play a crucial role in processing options expirations and managing deliverable futures positions across various futures exchanges. This position offers a unique opportunity to enhance your expertise in futures and options functions while contributing to a dynamic team environment. Join us to advance your career and be part of a team that values innovation and excellence.

As an Physical Deliveries Associate II within the North Americas Deliveries team, you will be at the forefront of managing options expirations and deliverable futures positions. Your role will involve processing contrary instructions, reconciling expiration results, and ensuring accurate client notifications. You will also handle deliverable futures position reporting, manage client requests, and process electronic warrant movements. This position offers a chance to work in a fast-paced environment where your problem-solving skills and attention to detail will be highly valued.

Job responsibilities:

• Process options expirations on various exchanges, ensuring accuracy and compliance.
• Action contrary instructions on expiring options as requested by clients.
• Reconcile option expirations against exchange results and send timely client notifications.
• Report deliverable futures positions to exchanges, ensuring alignment with our books.
• Assist with delivery-related tasks, including submitting delivery intentions.
• Process client requests regarding Commodity Electronic Warrants, such as load outs, cancellations, or sales.

Required qualifications, capabilities, and skills:

• Proven experience with futures and options functions, including options expirations, deliveries, and position reporting.
• Familiarity with exchange interface functions and processes.
• Proficiency in GMI, with knowledge of contract codes and processing programs.
• Basic understanding of Excel and Word for effective data management and reporting.
• Strong problem-solving skills, especially in high-pressure situations.
• Excellent communication skills to interact effectively with clients and team members.
• Experience in a client-facing role within the financial services industry.
• Ability to work collaboratively in a team-oriented environment.

Preferred qualifications, capabilities, and skills:

• Advanced proficiency in Excel for data analysis and reporting.

Work Schedule:

This role is full time in office, Monday-Friday between the hours of 11:30am to 8:30pm, and is located in Chicago, IL only. It does not offer relocation assistance or immigration sponsorship.

Work schedules will vary. Candidates must be willing to work schedules during our operating hours. Specific information will be provided by the Recruiter.

This position requires that you attend the training as scheduled. The hours may not coincide with your regularly scheduled hours.