What are the responsibilities and job description for the Campaign Manager position at JPMorgan Chase?
Join our Marketing Growth and Innovation team as a Campaign Management Associate, where you'll drive the execution of credit card marketing campaigns, ensuring flawless delivery and enhancing customer experience.
As a Campaign Management Associate within the Marketing Growth and Innovation organization of Card Services, you will be responsible for the execution and creative management of credit card marketing campaigns. You will support multiple marketing channels, including email, direct mail, and owned media, ensuring seamless execution and process improvement.
Job Responsibilities
- Execute and gain approvals for credit card marketing campaigns based on strategic direction.
- Focus on seamless and flawless execution, with an eye on customer experience and process improvement.
- Utilize project management skills to manage diverse stakeholders.
- Identify opportunities to improve processes, develop efficiencies, and deliver results.
- Ensure regulatory compliance and promote a strong control environment.
Required Qualifications, Capabilities, and Skills
- 3 years of experience in campaign management, marketing, advertising, media, agency, or creative strategy.
- Bachelor’s Degree required
- Proven understanding of marketing and the competitive landscape.
Preferred Qualifications, Capabilities, and Skills
- Results-oriented with strong attention to detail and problem-solving skills.
- Strong communication, interpersonal skills, and leadership potential.
- Positive attitude, flexibility, and a good sense of humor.
- Customer-obsessed with a focus on understanding the customer experience.
- Ability to adhere to risk/control, procedure, and process expectations while delivering what's best for the customer.
- Credit card/financial services experience preferred.
