What are the responsibilities and job description for the Business Credit Journey Product Lead - Vice President position at JPMorgan Chase?
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Digital Connected Banking organization, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Business Credit Journey is a newly launched product designed to help small business owners establish, monitor, and strengthen their credit through tools, insights, and education. This role will own the next phase of growth – scaling the experience to GA, advancing the core feature set, and building a clear monetization strategy. The team operates within a rapidly evolving, high visibility product area with strong engagement across Digital and Line of Business partners. We are seeking a product leader with a passion for financial health, a deep understanding or the small business landscape, and a track record of proactively driving innovation and measurable impact.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Lead and develop a team of at least three product managers, setting clear priorities, raising the bar on execution, and fostering strong product leadership
- Partner closely with Engineering, Design, Data, Legal, Marketing, and Line of Business stakeholders to deliver at scale
- Establish KPIs and operating rhythms to drive accountability, measure impact, and continuously optimize performance
- Communicate product vision, strategy, and results to senior Digital and LOB (Line of Business) leadership
Required qualifications, capabilities, and skills
- 5 years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Demonstrated ownership of complex, customer-facing digital products
- Experience leading and developing high-performing product teams
- Data-driven decision maker with strong experimentation and analytical capabilities
- Strong commercial acumen and experience driving revenue, monetization, or measurable business outcomes
- Strong cross-functional leadership skills and executive-level communication presence
- Ability to operate effectively in a fast-moving, evolving environment with high visibility and ambiguity
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Deep understanding of the small business ecosystem and/or financial services landscape
- Proven ability to scale products from pilot or early launch to broad market adoption