What are the responsibilities and job description for the Auto Marketing Delivery Campaign Manager-Vice President position at JPMorgan Chase?
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
As a Marketing Delivery Campaign Manager Vice President within Auto Marketing, you will play a crucial role in executing and managing complex marketing projects to support the Auto Finance business. You will be an integral campaign manager, leading the end-to-end execution of marketing campaigns and initiatives. You will leverage a variety of tactics, including email, direct mail, Chase digital platforms and paid channels to achieve business results. Additionally, you will collaborate with marketing managers to identify opportunities, develop campaign strategies, and maintain a robust controls process.
Job responsibilities
- Lead the briefing and creative development process with both internal teams and external agencies to ensure alignment and innovation.
- Manage and oversee digital and print campaigns, including awareness and offer-based initiatives, ensuring they are strategically aligned, timely, and within budget.
- Oversee multi-channel execution from concept development to delivery, coordinating efforts across multi-functional teams.
- Provide campaign improvement recommendations based on results and contribute innovative and creative ideas to enhance customer experience and project performance.
- Manage and track multiple activities across various tactics and campaigns utilizing a variety of tools and software, such as Microsoft Office Suite, Jira, Workfront, and Optima.
Required qualifications, capabilities, and skills:
- 5 years of experience in Marketing or Project Management
- Bachelor’s degree in finance, marketing or other relevant field
- High-energy, solutions-oriented individual with the ability to manage multiple marketing and servicing campaigns simultaneously, thriving under pressure and tight deadlines.
- Extensive knowledge of operational marketing disciplines.
- Strong understanding of database marketing principles, segmentation, testing, and results measurement.
- Strategic thinker with a hands-on approach to managing the details of direct marketing project execution.
- Strong relationship development and negotiation skills, capable of earning respect and trust among internal and external business partners and team members.
- Demonstrated experience in influencing change and delivering creative solutions.
- Ability to engage and influence across all levels of management, including cross-functional and external stakeholders.
Experience in financial services, particularly in debit or credit marketing, and/or agency-side experience.
Preferred qualifications, capabilities, and skills:
- Strong relationship development and negotiation skills, capable of earning respect and trust among internal and external business partners and team members.
- Demonstrated experience in influencing change and delivering creative solutions.
- Ability to engage and influence across all levels of management, including cross-functional and external stakeholders.
- Experience in financial services, particularly in debit or credit marketing, and/or agency-side experience.