AI Compliance, Conduct and Operational Risk - Vice President

Bring your expertise to JPMorgan Chase.  As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As an AI Compliance, Conduct and Operational Risk (CCOR) Vice President within the Data & AI CCOR team, you will support the independent second line coverage of the Central Data & Analytics Office's (CDAO) AI initiatives and provide horizontal support to the Line of Business (LOB), Corporate Function, and Regionally-aligned CCOR groups. As a team member, your goal is to ensure appropriate independent second line coverage across JPMorganChase’s implementation of AI, including governance and controls that enable safe scaling and adoption.

Your role will report to the Head of AI, CCOR, and is tasked with supporting CDAO’s firmwide AI initiatives, core product development, and governance. Your responsibilities will include assisting in aligning policies, guidance, training, and testing for AI across the firm, addressing operational, compliance, and conduct risks. Additionally, your role involves helping to implement new laws, regulations, policies, and industry frameworks (e.g., NIST), while supporting effective change and innovation in a controlled manner.

The firm’s Central Data & Analytics Office (CDAO) enables and governs the firm’s data management and analytics, including artificial intelligence (AI), capabilities. The Data & AI Compliance, Conduct & Operational Risk (Data & AI CCOR) team provides independent second line of defense compliance, conduct, and operational risk management oversight, credible challenge, and advisory services to the CDAO.

Job Responsibilities

• Develop AI risk management subject matter expertise and deliver such expertise in support of CCOR and the firm.
• Assist in providing oversight and credible challenge of the CDAO AI function as it drives AI strategy, governance, and enablement for the firm.
• Assist with oversight and challenge of firmwide AI governance and risk management, including the effectiveness of controls, monitoring, and escalation.
• Assess and challenge integration-driven risks for AI-enabled platforms, focusing on governance for new tools/connectors and the effectiveness of guardrails, access, monitoring, and escalation.
• Support the CDAO AI function’s efforts to prepare for and engage in regulatory supervision, including the EU AI Act, and assist CCOR firmwide with other AI-focused regulatory supervision.
• Support and challenge AI change management and innovation for core AI products, including governance expectations, control readiness, and rollout considerations.
• Assist CDAO AI management to identify and address emerging risks, including regulatory developments, external geopolitical and market events giving rise to compliance and operational risks, and process/control gaps that may create conduct risk.
• Drive risk management and conduct culture within the CDAO AI groups.
• Oversee, advise on, and challenge issue remediation quality, timeliness, and evidence of sustainability.

Required Qualifications, Capabilities, and Skills

• Relevant experience with AI and other innovative technology risk management, governance, or enablement—particularly in environments undergoing rapid product change.
• Proven ability to collaborate effectively and communicate with team members, including senior management and partners, while maintaining independence and effective challenge.
• Significant experience with or demonstrated capability to learn, risk management principles and techniques, including assessing control design and operational effectiveness.
• Previous client-facing experience with superior oral and written communication and counseling skills.
• Exceptional analytical, issue-spotting, problem-solving abilities, including translating complex technical topics into clear risk decisions.
• Proven intellectual curiosity, capability to learn quickly, and the ability to prioritize and manage multiple competing demands across a global business.