Software Engineer II - Splunk/CRIBL

Job Description

You are ready to help shape how teams see, understand, and improve production systems. Joining us means working on the monitoring and telemetry foundation that enables faster incident response, clearer operational insights, and better customer experiences. You will collaborate with engineers and platform partners while growing your skills in observability engineering and automation.

As a Software Engineer II at JPMorganChase within Enterprise Platforms, you will administer and enhance our monitoring stack, focusing on Splunk and Cribl configurations, data pipelines, and telemetry quality. You will help ensure logs, metrics, and events flow reliably across environments, and you will contribute to building repeatable, automated approaches that scale.

Job responsibilities

• Administer and maintain Splunk configurations across environments, including indexes, sourcetypes, inputs, and props/transforms
• Build and optimize SPL searches, alerts, dashboards, and reports to support incident response and operational insights
• Support the Splunk app and technology add-on lifecycle, including installation, upgrades, configuration, and user access management
• Configure and manage Cribl Stream and/or Edge, including routes, pipelines, workers, and sources/destinations (for example, syslog, HTTP, Amazon S3, Splunk, and Kafka)
• Implement parsing, enrichment, redaction, sampling, and suppression logic, and validate pipelines through testing and previewing outputs
• Manage Cribl Packs, versioning, and promotions across environments, leveraging Git-based configuration workflows
• Optimize telemetry data flow for cost and performance using filtering, routing-by-criteria, event shaping, and load balancing
• Onboard new data sources end-to-end with documentation, standards, and appropriate access controls
• Implement data quality controls such as field extraction standards, normalization approaches, schema alignment, and sensitive data redaction
• Automate configuration deployment and validation using scripts and continuous integration/continuous delivery practices where applicable
• Participate in incident triage and ingestion troubleshooting and contribute to an on-call rotation with support from senior engineers

Required qualifications, capabilities and skills

• Formal training or certification on software engineering concepts and 2 years applied experience
• 4 years of software engineering, site reliability engineering, or DevOps applied experience
• Experience supporting Splunk fundamentals, including indexes, sourcetypes, inputs, props/transforms, and SPL for searches, alerts, and dashboards
• Experience supporting Cribl Stream and/or Edge concepts, including sources, destinations, routes, pipelines, functions, and Packs
• Experience with scripting or automation using Python, Bash, or PowerShell
• Working knowledge of Linux and Git-based workflows
• Understanding of logging and metrics fundamentals, including structured logging, log levels, cardinality, sampling, retention, and backpressure
• Strong problem-solving skills, attention to detail, and ability to learn and operate effectively in production environments

Preferred qualifications, capabilities and skills

• Experience with Splunk advanced capabilities such as scheduled searches, macros, lookups, KV store, performance tuning, and deployment operations
• Experience designing Cribl pipelines using functions such as parsing, evaluation, redaction, serialization, sampling, suppression, and regular expression-based extraction
• Experience integrating common observability sources and destinations such as syslog, Windows Event Forwarding, Fluent Bit, Kafka, Amazon S3, Splunk HTTP Event Collector, Elastic, or Datadog
• Exposure to additional observability tools such as Grafana or Elastic
• Experience with continuous integration/continuous delivery for observability assets and configuration-as-code with automated validation
• Basic networking and security knowledge, including TLS, certificates, proxies, firewalls, HTTP headers, and authentication patterns

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.