Senior Product Delivery Associate - AI Foundations

Job Description

Are you ready to be at the forefront of artificial intelligence innovation within a global financial institution? At JPMorganChase, we are investing boldly in AI capabilities that transform how we serve clients, manage risk, and operate at scale - and we need driven, curious delivery professionals to help bring these products to life.

As a Sr Product Delivery Associate within the AI Foundations team at JPMorganChase, you will play a critical role in coordinating and advancing the delivery of AI-powered products and platforms that underpin the firm's strategic technology agenda. You will work at the intersection of product, engineering, and business stakeholders - ensuring that complex, cross-functional initiatives move forward with clarity, accountability, and momentum. Your contributions will directly shape how AI capabilities are built, deployed, and scaled across the organization.

Job Responsibilities

• Coordinates end-to-end product delivery activities across AI Foundations initiatives, ensuring milestones, dependencies, and risks are actively tracked and communicated
• Partners with product managers, engineers, data scientists, and business stakeholders to align on priorities, delivery timelines, and success criteria
• Facilitates agile ceremonies including sprint planning, stand-ups, retrospectives, and backlog grooming to maintain team velocity and focus
• Identifies and escalate delivery blockers, risks, and issues in a timely manner, driving resolution across cross-functional teams
• Develops and maintain delivery artifacts including roadmaps, status reports, RAID logs, and release plans to ensure transparency across stakeholders
• Supports the intake, scoping, and prioritization of new AI product requests in alignment with strategic objectives
• Monitors and report on key delivery metrics, using data to drive continuous improvement in team performance and product outcomes
• Contributes to the evolution of delivery frameworks and best practices within the AI Foundations organization

Required qualifications, capabilities, and skills

• Formal training or certification on product engineering concepts and 3 years applied experience
• Demonstrated experience supporting or managing delivery of technology or data-driven products in a fast-paced environment
• Proficiency with agile delivery methodologies and tools such as Jira, Confluence, or equivalent platforms
• Strong organizational and communication skills with the ability to manage multiple workstreams simultaneously
• Proven ability to build relationships and collaborate effectively with technical and non-technical stakeholders
• Experience creating and maintaining delivery documentation including roadmaps, status updates, and risk logs
• Ability to analyze delivery data and translate insights into actionable recommendations
• Experience with Claude and Copilot

Preferred qualifications, capabilities, and skills

• Experience working on AI, machine learning, or data platform product delivery
• Familiarity with the AI/ML product lifecycle, from model development through production deployment
• Exposure to cloud-based infrastructure and modern software delivery practices
• Agile or project management certification (e.g., SAFe, PMP, CSPO, or equivalent)
• Experience working within large, matrixed financial services or technology organizations

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.