What are the responsibilities and job description for the Personal Lines Account Manager position at JPG Insurance?
JPG Insurance | Las Vegas, NV | Full-Time | On-Site
Are you an experienced Personal Lines insurance professional who knows how to take care of clients and get things done?JPG Insurance is growing, and we're looking for a licensed Personal Lines Account Manager to join our team in our Southern Highlands office.
We're not looking for someone who simply processes endorsements and answers emails. We're looking for someone who builds relationships, solves problems, stays ahead of client needs, and takes ownership of their accounts.
If you know insurance, enjoy working directly with clients, and take pride in providing exceptional service, we want to meet you.
REQUIRED QUALIFICATIONACTIVE NEVADA PROPERTY & CASUALTY INSURANCE LICENSE REQUIRED.
Please do not apply if you do not currently hold an active Nevada P&C license.
What You'll Be DoingAs a Personal Lines Account Manager, you'll manage and service a book of personal insurance accounts while working closely with clients, carriers, and our internal team.
Your day-to-day responsibilities will include:
- Building strong, long-term relationships with clients
- Providing proactive, personalized customer service
- Managing personal lines accounts including Home, Auto, Umbrella, Personal Articles, and other personal insurance products
- Processing policy changes, endorsements, documentation, and other service requests
- Quoting and assisting with new personal lines business
- Reviewing policies and identifying potential coverage gaps or additional insurance needs
- Assisting with renewals, remarketing, and coverage reviews
- Communicating directly with insurance carriers and underwriters
- Following up on inspections, applications, documentation, and outstanding items
- Maintaining accurate and detailed client and policy records
- Assisting clients with the claims process and helping them understand next steps
- Identifying opportunities to improve the client experience and agency processes
- Collaborating with the team to ensure clients receive timely, accurate, and exceptional service
We're looking for someone who is:
- Licensed – Active Nevada P&C license is a must
- Experienced – Previous Personal Lines agency or brokerage experience preferred
- Client-focused – You genuinely enjoy helping people and building relationships
- Proactive – You don't wait for problems to find you; you follow up and stay ahead
- Organized – You can manage multiple accounts, deadlines, and priorities without losing track of the details
- Knowledgeable – You understand personal insurance coverages, policy language, and basic underwriting requirements
- A strong communicator – You can explain insurance clearly without making clients feel like they're reading a policy manual
- A problem solver – You can think through an issue, find a solution, and see it through
- A team player – You enjoy working collaboratively and contributing to a positive office environment
At JPG Insurance, service isn't just something we say — it's how we operate.
Our clients rely on us to be responsive, knowledgeable, and there when they need us. We believe the best insurance experience comes from having a team that genuinely cares about the people behind the policies.
You'll have the opportunity to work alongside experienced insurance professionals, build meaningful client relationships, strengthen your insurance expertise, and play an important role in a growing agency.
If you're looking for a position where your experience matters, your voice is heard, and great client service is actually valued — we'd love to hear from you.
Position DetailsPosition: Personal Lines Account Manager
Location: Southern Highlands, Las Vegas, NV
Schedule: Full-Time, On-Site
License: Active Nevada Property & Casualty License REQUIRED
Experience: Personal Lines insurance experience
- Ready to join the JPG Insurance team? Apply today!