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Automotive Flex Associate

JP Thomas Company
High Point, NC Full Time
POSTED ON 12/30/2025
AVAILABLE BEFORE 2/28/2026

Are you a "car person" who also enjoys working with people? Do you love working with your hands but also take pride in providing great advice and building relationships?

If you are looking for a company that invests in your future and provides a clear career path, Thomas Tire & Automotive wants you on our team! We are seeking a versatile Automotive Flex Associate, a hybrid role designed for the professional who is equally comfortable performing hands-on service in the bay and providing a great customer experience at the front counter.

Why Join the Thomas Tire Team?

We believe in taking care of the people who take care of our customers.

  • Work-Life Balance: Monday–Friday, 8am–5pm (No weekends!).

  • Financial Security: Weekly pay, performance-based bonuses, and a 401(k) with company match.

  • Health & Wellness: 75% Employer-paid medical, dental, and vision insurance; $25,000 life insurance policy.

  • Peace of Mind: Supplemental benefits (long-term/short-term disability, accident insurance).

  • Time Off: Up to 4 weeks of PTO/Vacation plus 7 paid holidays.

  • Growth: In-house training program and clear career advancement opportunities.

  • Perks: Discounts on tires/services and company-supplied tools.

Your Role: The Best of Both Worlds

As an Automotive Flex Associate, your duties will shift based on the shop’s needs, giving you a full-circle understanding of automotive operations.

In the Service Bay (Technical Duties):

  • Perform tire replacements, rotations, and essential maintenance services.

  • Complete Digital Vehicle Inspections (DVI) to identify vehicle needs.

  • Review work orders and collaborate with the team to ensure quality repairs.

  • Carefully document vehicle condition and any physical damage.

  • Participate in in-house technical training to sharpen your mechanical skills.

At the Front Counter (Sales Duties):

  • Greet customers with high energy and manage incoming calls/scheduling.

  • Listen to customer needs and translate them into accurate work orders.

  • Determine the cost of parts and labor to generate itemized estimates.

  • Advise & Educate: Review DVIs with customers, explaining necessary services and warranties with integrity.

  • Handle the check-out process, ensuring every customer leaves with a smile.

What You Bring to the Table

  • Versatility: You are just as comfortable holding a wrench as you are a conversation.

  • Communication: Excellent verbal and written skills; you can explain "mechanic speak" to a customer in a way they understand.

  • Professionalism: A well-groomed appearance and a team-oriented "can-do" attitude.

  • Pace: The ability to stay organized and efficient in a fast-paced environment.

  • Requirements: A valid driver’s license is a must.

Salary : $25,000

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