Medical Assistant - Primary Care

Medical Assistant (Front & Back Office Support)

Location: Long Island - Smithtown, NY

Position Type: Full-Time - Onsite

Position Summary

We are seeking a dependable, patient-centered Medical Assistant who excels in front-desk operations and customer service, with the flexibility to support clinical back-office duties as needed. This role is ideal for someone who is organized, friendly, tech-savvy, and comfortable transitioning between administrative and clinical responsibilities in a fast-paced, team-oriented healthcare setting.

Key Responsibilities Front Desk & Patient Experience (Primary Focus)

• Greet patients warmly and professionally, in person and by phone
• Answer multi-line phones, schedule appointments, and manage messages accurately
• Perform patient check-in and check-out
• Collect and verify patient information, forms, and consents
• Handle basic billing tasks such as copays and documentation (as applicable)
• Maintain a calm, helpful demeanor while managing a busy front desk
• Provide excellent customer service and resolve patient questions or concerns
• Administrative & Computer Skills
• Accurately enter and update patient data in the electronic medical record (EMR)
• Scan, upload, and organize documents
• Communicate effectively via phone, email, and internal messaging systems
• Support office workflows and assist team members as needed

Back Office & Clinical Support (As Needed)

• Room patients and obtain vital signs (blood pressure, pulse, temperature, weight, etc.)
• Ability to draw blood (phlebotomy certification a plus!)
• Assist with CLIA-waived testing following protocols and documentation requirements
• Prepare exam rooms for patients and procedures
• Clean and disinfect rooms between patients according to infection control standards
• Restock rooms and maintain medical and office supplies
• Assist clinical staff with basic patient care tasks within scope of practice

Qualifications

• Medical Assistant certification or equivalent experience
• Bilingual in Spanish highly preferred (speak, read & write)
• Strong customer service and interpersonal skills
• Comfortable working with computers, EMR systems, and phones
• Ability to multitask, stay organized, and adapt to changing priorities
• Knowledge of basic clinical procedures and infection control standards
• Experience with CLIA-waived testing preferred (or willingness to train)
• Clinic leadership preferred, but not required

Physical & Work Requirements

• Ability to stand, walk, and move throughout the clinic
• Ability to lift and carry supplies as needed
• Comfortable working in both front office and clinical environments

Benefits

• Health Insurance Stipend provided for individual / family health plan of your choice
• PTO
• Uniform/Scrub Allowance
• Consistent Schedule
• Opportunities for Growth

What We Value

• A team-oriented mindset
• Compassion and professionalism with patients
• Reliability, attention to detail, and willingness to help where needed
• Commitment to maintaining a clean, organized, and welcoming practice

Pay: $23.00 - $28.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $23 - $28