What are the responsibilities and job description for the Neighborhood Outreach Representative position at Joyce Windows, Sunrooms & Baths?
Neighborhood Outreach Representative
Entry-Level | Fun, Fast-Paced | Paid Training | Growth Opportunity
Who We Are:
Joyce Factory Direct has been an industry leader in home remodeling since 1955, specializing in sunrooms, windows, baths, and doors. We proudly serve multiple markets including Cleveland, Pittsburgh, Charlotte, Columbia, Asheville, and Greenville. We are a third-generation, family-owned and operated company, committed to quality craftsmanship and long-term customer relationships. At Joyce, we take pride in manufacturing the majority of our own products, allowing us to deliver superior quality while supporting the communities we serve.
Position Overview
Want a job where you're not stuck behind a desk all day?
Joyce Factory Direct is looking for outgoing, energetic individuals to join our Neighborhood Outreach team. In this role, you'll work directly in communities where Joyce has recently completed successful home remodeling projects, helping introduce homeowners to our products through neighborhood showcase events, community outreach, and face-to-face conversations.
You'll help create excitement around local Joyce projects by supporting neighborhood events, engaging with homeowners, and scheduling free in-home consultations for our Design Consultants. Every neighborhood is different, giving you the opportunity to meet new people, stay active, and directly contribute to the growth of the business.
This is a fast-paced, team-oriented opportunity perfect for someone who enjoys talking to people, staying active, and earning based on performance.
What You'll Do
• Work in neighborhoods surrounding recently completed Joyce home improvement projects
• Participate in neighborhood showcase events built around local Joyce customer projects
• Set up and assist with neighborhood event stations, tents, and displays
• Connect with homeowners through community outreach and face-to-face conversations
• Speak with homeowners about Joyce products and services
• Schedule free in-home design consultations for our sales team
• Help create energy and excitement in the communities we serve
• Work closely with team leaders and marketing staff to achieve performance goals
• Represent Joyce professionally and positively in the field
What Makes This Job Different
• Paid training — no experience needed
• Team environment with energy, incentives, and growth opportunities
• Bonuses and uncapped commission opportunities
• Flexible scheduling options available
• Opportunity to grow into leadership roles
• Great experience for individuals interested in marketing, sales, events, communications, or community outreach
Compensation
• $17 per hour base pay plus uncapped commission and performance bonuses
• Average earnings between $20–$25 per hour with bonus and commission opportunities
What We're Looking For
• Positive attitude and strong energy
• Comfortable talking to new people
• Competitive mindset and self-motivated attitude
• Someone who enjoys staying active instead of sitting behind a desk all day
• Reliable transportation preferred
• Previous customer service, marketing, sales, retail, event, or outreach experience is a plus but not required
Why Joyce?
• 70 years of success as a third-generation, family-owned company
• Unique neighborhood outreach program built around real customer projects and local community engagement
• High-quality, American-made products you can stand behind
• Comprehensive training and ongoing support
• Growth opportunities into sales, leadership, and management roles
Benefits (For Full-Time Roles)
• Health, Dental, and Vision Insurance
• 401(k) with a 25% uncapped company match
• Flexible scheduling
• Employee discounts
• Referral bonus
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Salary : $20 - $25