Associate Director of Admissions

We are currently looking for an experienced and motivated Associate Director of Admissions to help drive our Joyce University Admissions team to continued success. The Associate Director of Admissions (ADOA) oversees enrollments in the university’s academic programs. The ADOA directs and coordinates the university’s admission team in the recruitment and enrollment of qualified students. The ADOA participates in the budgeting and planning process for the admissions’ department to maintain the profitability of the Campus. The ADOA is also responsible for the building of an effective team of admission consultants and leading the process of improving admissions procedures and processes. This is accomplished thorough continued training of the team, holding accountability meetings, reinforcing the mission of the University, and sharing with the team the progress of the department and the school in meeting established goals.

WHAT’S IN IT FOR YOU:

• A generous self-directed PTO policy
• Paid holidays
• 401k with employer match
• Medical, dental, and vision insurance
• Fully paid short term disability
• Long term disability
• Life Insurance
• Dedicated professional development
• World-class continuing education assistance

ESSENTIAL FUNCTIONS:

• Build an effective team of qualified, effective Admissions Advisors
• Mentor and develop Sr Admissions Advisors for advancement.
• Foster a culture of collaboration throughout the University and build strategic relationships with other departmental leaders and stakeholders.
• Conduct score cards and annual reviews.
• Manage a hybrid team including on campus and remote employees.
• Planning, assigning, and directing work; appraising work, rewarding, and disciplining staff, addressing complaints, and resolving issues.
• Develop and/or coordinate training programs to equip all consultants with the knowledge and skills to perform their job duties including skills training, product trainings and compliance trainings.
• Conduct weekly meetings with department staff to review the department’s metrics and needs and areas requiring improvement.
• Inspire department personnel to work as an effective team in achieving business goals.
• Ensure operation of the Admissions Department is compliant with all state and federal guidelines, as well as within standards of accreditation and company policy and procedures.
• Meet and/or exceed all metrics as well as fiscal budgets for the Admissions Department for the operational year.
• Participate in institution-wide enrollment discussions to effectively leverage institutional resources to meet and/or exceed student start budgets.
• Enroll students when admissions consultants are unavailable.
• Ensure the admissions team maintains complete and accurate data in the University’s database system.
• Act as a support with staff and faculty during the student recruiting process
• Attend and actively participate in school functions, including but not limited to stitch in events, orientations, marketing events, graduations, in-service training, advisory committees, etc.
• Assist marketing in management of PPL/PPI lead development and manage lead vendors to produce high quality lead flow at an acceptable cost per lead.
• Maintain accurate data in the CRM and assist with contact strategies within the CRM to provide quick, effective student reach out and admissions team follow-up.
• Coordinate with the marketing team regarding product content delivery and mastery of quality control.
• Coordinate with the marketing team to ensure product brand consistency in admissions delivery to prospective students.
• Other duties as requested by the VP of Enrollment Management
• While this list is intended to be an accurate reflection of the current job, the University reserves the right to revise the functions and duties of the job and to require that additional or different tasks be performed as circumstances dictate.
• Other duties as assigned.

EDUCATION/EXPERIENCE:

Experience and Education:

• Seven plus years of demonstrated experience as an admissions advisor or five plus years of experience as a senior/lead admissions consultant in a management capacity.
• Educational work experience is required.
• A Bachelor’s degree is preferred.
• Experience with private, tuition-dependent institutions is desirable.
• Familiarity with non-traditional student education is a plus.
• Experience using a CRM and a student information system is required.
• Candidates must have strong leadership, communication, marketing, planning and organizational skills.
• Demonstrated track record of performance in meeting and exceeding enrollment goals and objectives.

Skills and Abilities:

• Demonstrated ability to reach performance standards and goals for enrollment.
• Possess strong leadership and management skills.
• Must have excellent interpersonal and communication skills.
• Ability to effectively explain the benefits of the University’s programs to prospective students.
• Requires computer proficiency in MS Word, Outlook, Excel and Power Point, Education Industry CRM, and SIS platforms.

Personal character traits that would be needed to succeed:

• Strong analytical skills, be data-informed and results-oriented.
• Organized, forward thinking, reliable, self-starter, able to work in a team environment.
• Love working with people and assisting them in refining and achieving their work goals.
• A high level of professionalism
• Ability to make ethical decisions, doing what is best for students as well as for the University.
• Value integrity and openness in communicating with others.
• Committed to the comprehensive programs offered by Joyce University

EQUAL EMPLOYMENT OPPORUTNITY POLICY:

Joyce University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.