BDC Representative

Joyce Honda is a rapidly growing automotive retailer and finance company that is looking to hire a Business Development Representatives to join our Business Development Center (BDC). Bi-lingual Spanish preferred. Joyce Honda culture of customer service and a commitment to transparency enables us to provide exceptional service and exceptional value for our clients. Our rapidly expanding business enables us to provide significant opportunity for learning, training and career growth for our team. In addition, we provide a highly competitive compensation plan, along with benefits including medical, dental, vision disability and paid time off.

BDC Representative Qualifications:

• 1-2 years of experience; experience in an automotive setting preferred
• Confident, pleasant and professional phone voice
• Possess time management skills and be able to work independently
• Take direction well
• Must like being part of a TEAM
• High school diploma or GED equivalent
• Clean background check
• Bi-lingual

BDC Representative Responsibilities:

• Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
• Set appointments
• Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance on our vehicle offerings
• Provide superior customer service and achieve highest degree of customer satisfaction
• Work in close partnership with sales consultants to provide qualified leads and detailed information on customer requirements
• Meet specified monthly targets and goals
• Direct customers to product information resources, including those available on the internet
• Check email frequently and respond to inquiries immediately
• Deliver inquiries/messages intended for other sales personnel and departments promptly
• Contribute to the overall success of the dealership by working with all customers, teams and departments collaboratively and professionally with a positive, roll-up your sleeves attitude

BDC Representative Preferred Skills and Experience:

• Prior customer relations or BDC experience preferred, but not required. We are willing to train and develop the right individual.
• Excellent customer relationship skills
• Self-starter, motivated and success driven
• Confident, positive and high energy presence
• Strong communication skills
• Team-oriented with a desire to achieve both individual and collective goals
• Must be able to pass background and drug screenings

BDC Representative Benefits:

• Medical, dental & vision benefits
• Vacation and Holiday Pay
• Paid sick leave

We are an equal opportunity employer and a drug free workplace. All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR and drug test.

Job Type: Full-time

Salary: $3,000.00 to $8,000.00 /month

Required education:

• High school or equivalent

Required experience:

• Sales: 1 year
• CRM: 1 year

Bilingual Preferred:

• Spanish

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k) 2% match
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Language:

• Spanish (Preferred)

Ability to Commute:

• Denville, NJ 07834 (Preferred)

Work Location: In person

Salary : $60,000 - $80,000