What are the responsibilities and job description for the Product Manager - Surface Mining Products position at Joy Global Surface Mining?
Join Komatsu and Be Part of Something Big!
Job Overview
This position is responsible for driving the strategic growth and market position for aftermarket mining products across the United States and Canada. This role leads the development and execution of product strategies, leveraging market intelligence, customer insights, and competitive analysis to identify opportunities, optimize product offerings, and expand market share.
Partnering closely with regional sales teams, engineering, marketing, and key customers, the Product Manager guides the full product lifecycle—from concept and business case development through commercialization and ongoing performance optimization. The role ensures alignment between customer requirements, product capabilities, and business objectives while supporting pricing strategy, product configuration, and application fit.
This position also serves as a key customer-facing leader, building strong relationships with mining operators, dealers, and internal stakeholders to understand evolving industry needs, support technical discussions, and deliver value-driven solutions. Additionally, the role contributes to new product development initiatives, supports go-to-market activities, and represents the organization at industry events and customer engagements.
Key Job Responsibilities
- Develop and maintain strategic product plan, including market requirements, competitive landscape, gaps, product positioning, lifecycle, pricing, operations footprint and product support plan. Assist with compiling the master plan for the Surface Products Division
- Use available tools and computer systems to analyze sales history, win / loss reports, forecasted opportunities and product market share to understand current market position and establish desired growth positioning.
- Oversee current product offerings through revision of product pricing, product applicability, and configurations. Evaluate requests from the field and participate in project definition meetings to ensure compliance to customer requirements.
- Create ideas and define need for new product introductions and develop business case justifications to determine feasibility.
- Guide product development through engagement in Concept and Design Phases. Continually evaluate and adjust Business Plan and Functional Specification through the NPD process based on customer feedback (VOC).
- Visit customers and regional facilities to present products, build relationships and understand applications, requirements and market. Host factory visits from customers.
- Create marketing materials for products with Marketing Communications, including presentations, competitive comparisons, case studies, value propositions, brochures, videos, literature and promotional materials.
- Work with Regional Leadership teams and Regional Sales Managers to develop appropriate strategies and sales targets for Non-OE Aftermarket shovel, drill electric drive truck bodies (EDTs) and dragline products.
- Participate in Product Reliability Review Board (PRRB) to help clarify, prioritize and solve product issues. Review applicable cases and opportunities to assure prompt responses to technical questions, issues, and opportunities.
- Perform research on industry conditions, product performance and competitive activity. Build and leverage relationships with customers, Region sales & service personnel, and other suppliers in the industry to achieve the level of expertise needed to properly position our products. Prepare technical presentations and present at industry conferences.
Qualifications/Requirements
- A Bachelor’s Degree in Engineering, Marketing or related field is required.
- 5-10 years of experience in product management, product development, or product marketing is required.
- Direct industry experience with Surface Mining Products is desired.
- Must have excellent communication and public speaking skills with an ability to demonstrate confidence in material knowledge.
- Technical aptitude and experience with market analysis, strategic planning, and equipment sales is desired.
- Minimum 50% travel.
Additional Information
Company Benefits
Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
- Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
- 401k and/or employee savings programs
- Employee time off (vacation and designated holidays)
- Employee and family assistance programs
- Disability benefits
- Life insurance
- Employee learning and development programs
Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Benefits:
Health Insurance, 401K Plan, Vacation & Paid Time OffSalary : $87,675 - $141,133