What are the responsibilities and job description for the Patient Engagement Specialist position at Joulé?
Title: Patient Engagement Specialist
Location: 100% remote - EST time zone
Duration: 4 month contract, full-time hours
Pay Rate: $20-24/hour depending on experience
Start Date: ASAP
Responsibilities:
• Be familiar with the purpose, telephone source document, goals/timelines and scheduling for all applicable trials
• Review volunteer’s, current medications, and study status and compliance with the protocol per the source document.
• Conduct telephone calls per protocol as directed for protocol specified visits completing source
• Use clinical trial management system and study specific telephone screening scripts to:
• Review and update volunteer information
• Take a careful history, reviewing volunteer’s pertinent medical history
• Review volunteer’s current medications to determine if any changes since last visit.
• Schedule and reschedule appointments as directed
• Escalate clinical questions to appropriate individuals as needed
• Learn the medication categories that may be excluded in each protocol.
• Stay abreast of protocol amendments and how they affect phone calls
• Work with Study Coordinators to achieve goals and deadlines for each study
• Additional duties and projects as assigned
Qualifications:
• High school diploma, some college preferred.
• Ability to learn clinical trial management software and eSource technology.
• Medical background or familiarity with medical terminology
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to prioritize tasks and to delegate them when appropriate.
Ref: #568-Clinical
Location: 100% remote - EST time zone
Duration: 4 month contract, full-time hours
Pay Rate: $20-24/hour depending on experience
Start Date: ASAP
Responsibilities:
• Be familiar with the purpose, telephone source document, goals/timelines and scheduling for all applicable trials
• Review volunteer’s, current medications, and study status and compliance with the protocol per the source document.
• Conduct telephone calls per protocol as directed for protocol specified visits completing source
• Use clinical trial management system and study specific telephone screening scripts to:
• Review and update volunteer information
• Take a careful history, reviewing volunteer’s pertinent medical history
• Review volunteer’s current medications to determine if any changes since last visit.
• Schedule and reschedule appointments as directed
• Escalate clinical questions to appropriate individuals as needed
• Learn the medication categories that may be excluded in each protocol.
• Stay abreast of protocol amendments and how they affect phone calls
• Work with Study Coordinators to achieve goals and deadlines for each study
• Additional duties and projects as assigned
Qualifications:
• High school diploma, some college preferred.
• Ability to learn clinical trial management software and eSource technology.
• Medical background or familiarity with medical terminology
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to prioritize tasks and to delegate them when appropriate.
Ref: #568-Clinical
Salary : $20 - $24