What are the responsibilities and job description for the Outside Sales Representative position at Joseph T. Ryerson & Son, Inc?
Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.
Ryerson is seeking an Outside Sales Representative to manage and grow a territory covering Western Pennsylvania through Cleveland, Ohio, with the majority of the customer base located in Pennsylvania. The ideal candidate will reside within the territory, preferably near the Ambridge/Pittsburgh, PA area. Approximately 75% of the territory consists of established, high-value contract and program accounts, with the remaining 25% focused on transactional customers and new business development. This role will be responsible for protecting and growing existing program business while expanding transactional accounts and uncovering new opportunities throughout the territory.
The successful candidate will work closely with Inside Sales, operations, and regional leadership to develop customer solutions, strategic quotes, and contract proposals that drive profitable growth.
- Build strong relationships across customer organizations, particularly with purchasing and key decision-makers
- Manage, retain, and grow high-value contract and program accounts through proactive account management and strong customer engagement
- Identify opportunities to expand products, processing, fabrication, and other value-added services within existing accounts
- Grow transactional customers and develop opportunities to convert business into recurring or program-based relationships
- Prospect and develop new manufacturers, fabricators, and other potential customers throughout the territory
- Partner closely with Inside Sales and operations to ensure strong execution and customer service
- Develop strategic quotes, contract proposals, and pricing strategies that balance customer needs with profitable growth
- Maintain awareness of market conditions, competitive activity, and customer trends and communicate relevant market intelligence to sales leadership
- Maintain an active sales pipeline and effectively document customer activity and opportunities
- All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice
- High School diploma required; Bachelor's Degree preferred
- 3 years of sales or account management experience; metals, manufacturing, industrial distribution, or similar experience preferred
- Contract, program, or strategic account management experience is a plus
- Demonstrated ability to balance account management with new business development
- Experience working closely with Inside Sales and cross-functional teams is preferred
- Strong relationship-building, communication, negotiation, and problem-solving skills
- Strong Microsoft Office skills
- Salesforce and SAP experience are a plus
- Ability to independently manage a geographic territory and travel as required
#LI-NK1
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.