What are the responsibilities and job description for the Account Representative position at Joseph T. Ryerson & Son, Inc?
Welcome to Central Steel & Wire, part of the Ryerson Family of Companies where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1909, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Central Steel & Wire offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.
As an Account Representative, you will play a crucial role in delivering outstanding customer support to address and resolve customer needs effectively. Your responsibilities will drive revenue growth by identifying opportunities to enhance customer satisfaction.Successful candidates in this role will participate in a 5-week sales training program called Ryerson Academy, which will provide them with the knowledge and skills necessary to excel as an Account Representative.
- Processes customer orders, makes sales calls, and works to establish relationships with customers
- Continues to build territory/account approach and monitor resources
- Works with different departments to execute account development plans
- Prioritizes concurrent customers' demands and provides satisfactory service to all
- Balances concurrent requests for assistance from internal and external customers for customer service issues
- Tasks must be completed with speed and accuracy
- All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice
- Bachelor's degree preferred in business, sales and marketing, economics, or related fields
- 1-3 years of sales or related experience
- Experience in the Metal industry is preferred
- Proficiency in Microsoft applications (Outlook, Excel, Word)
- SAP Experience is a plus
- Excellent professional written, verbal, and interpersonal communication skills
- Positive attitude, competitive, goal-oriented, driven with a passion to excel
Salary: $48,059.99 - $72,089.99 annually. A starting salary higher than $48,059.99 annually is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale.
CSW offers eligible employees the following benefits:
- Medical, dental, and vision insurance programs
- Flexible spending accounts
- 401K plans with employer-matching contributions
- Tuition reimbursement
- Paid vacation, sick, and holidays
- Short-term and Long-term disability insurance
- Telehealth and Wellness Programs
- Annual or Sales incentive plan where applicable
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.