What are the responsibilities and job description for the Store Administrative Support Specialist position at Joseph's Classic Market?
Position: Store Administrative Support Specialist
The Store Administrative Support Specialist provides essential administrative, HR, and operational support to keep the store running smoothly and in alignment with company standards. This role manages office tasks, scheduling, reporting, onboarding coordination, and communication between the store and the corporate office. The position is ideal for someone detail-oriented, organized, and comfortable supporting multiple departments in a fast-paced retail environment.
Key Responsibilities
- Manage day-to-day store office operations, including email, documentation, communication flow, and administrative tasks.
- Serve as the central liaison between the store, corporate departments, vendors, and service providers.
- Support HR processes such as onboarding, I-9 verification, disciplinary forms, performance evaluations, and confidential personnel documentation.
- Oversee weekly scheduling process, ADP timekeeping, PTO, and labor-related deadlines while partnering with department managers to resolve issues.
- Review and maintain key reports and communicate updates, expectations, and deadlines to store leadership and department teams.
- Serve as the point of contact between the store and Purchasing team, assisting with ordering issues, delivery tracking, vendor communication, and discrepancy follow-up.
- Coordinate repair and maintenance requests and track service tickets.
- Ensure pricing signage, TPRs, and item updates are executed accurately and in partnership with the Pricing team.
- Support the Store Manager with operational projects, audits, seasonal programs, and corporate initiatives.
- Maintain strong organizational systems and ensure company standards are consistently upheld
- Perform additional office operations tasks as assigned.
Qualifications & Skills
Required
- 3 years of experience in retail administrative support, retail office support, HR support, or office management
- Strong computer skills (ADP, POS systems, scheduling software, Excel, Outlook, or similar programs)
- Excellent communication skills — clear, professional, timely
- Highly organized with strong attention to detail and follow-through
- Ability to multitask, prioritize, and meet deadlines
- Comfortable working with multiple departments and managers
Preferred
- Experience in grocery, specialty market, food retail, or hospitality
- Familiarity with pricing systems, ordering software, and/or vendor communication
- Understanding of store operations or multi-department workflows
Working Conditions
- Office-based role in a fast-paced retail environment.
- Ability to sit and work on a computer for extended periods.
- Occasional lifting of up to 25 lbs.
Why Join Joseph’s Classic Market?
At Joseph’s Classic Market, we take pride in delivering exceptional quality, value, and customer service. As a Store Administrative Support Specialist, you’ll play a vital role in supporting daily operations and helping our teams succeed. You’ll join a family-owned business where your contributions matter, your ideas are valued, and your work directly impacts the success of the store.
Benefits Include:
- Positive Work Environment
- Competitive Pay
- Health, Dental and Vision Insurance
- 401(k) Plan
- Paid Time Off & Personal Days
- 20% Employee Discount
Interview Process
At Joseph’s Classic Market, we utilize VidCruiter as part of our interview process. This platform allows candidates to complete video interviews at their convenience, giving our hiring team the opportunity to better understand your experience and qualifications early in the process.
Employment Eligibility
Joseph’s Classic Market participates in E-Verify to confirm work authorization for all new employees. As part of the hiring process, employment eligibility will be verified through the U.S. Department of Homeland Security and the Social Security Administration.
Salary : $19 - $23