What are the responsibilities and job description for the Treatment Coordinator position at Joseph Rossi & Associates, Inc.?
Located in Edwardsville, IL, Hite Family Dentistry is looking for a dedicated and personable Treatment Coordinator to join its growing team. The practice is committed to providing high-quality dental care in a welcoming, supportive, and patient-focused environment.
This position is a great opportunity for an organized and confident dental professional who enjoys building relationships with patients, discussing treatment options, and helping patients understand and move forward with their recommended care. Hite Family Dentistry values teamwork, integrity, compassion, and professional growth, making this an excellent opportunity for someone looking to build a long-term career in dental.
Schedule
- Monday: 9:00 AM – 6:00 PM
- Tuesday: 7:00 AM – 3:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 3:00 PM
- Friday: 8:00 AM – 1:00 PM
Benefits
- Health insurance
- Employee dental benefits
- 401(k) / IRA plan
- Paid holidays
- Paid time off
- Bonus structure
- Uniform reimbursement
- Life insurance plan
- On-site training
- Mentorship and ongoing support
Qualifications
- Minimum of 1 year of dental front office or administrative experience
- Strong communication and interpersonal skills
- Excellent organizational and time-management abilities
- Professional, dependable, and patient-focused
- Comfortable working in a fast-paced dental environment
- Confident communicating with patients about treatment recommendations and financial considerations
- Ability to work collaboratively with both the front office and clinical teams
Key Responsibilities
- Present and explain treatment plans to patients
- Discuss recommended treatment and answer patient questions
- Help patients understand treatment costs and available options
- Review and maintain accurate patient accounts
- Audit accounts and follow up on outstanding balances
- Read and interpret insurance Explanation of Benefits (EOBs)
- Send patient statements and monitor outstanding balances
- Communicate with patients regarding account questions, treatment costs, and financial responsibilities
- Provide a welcoming and positive experience for every patient
- Collaborate with the clinical and administrative teams to support the overall patient experience
If you are organized, personable, and passionate about helping patients understand and move forward with their dental care, we would love to hear from you. This is a great opportunity to join a supportive team and grow your career in a patient-focused dental practice.
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Experience:
- Dental receptionist: 1 year (Preferred)
Work Location: In person
Salary : $19 - $23