What are the responsibilities and job description for the Treatment Coordinator position at Joseph Rossi & Associates, Inc.?
Hite Family Dentistry located in Edwardsville, IL is currently looking to add a Treatment Coordinator to our team as we continue to grow. Our practice is modern and patient-focused, with a strong emphasis on creating a welcoming and comfortable experience for every patient, while also maintaining a positive and collaborative team atmosphere.
We’re seeking someone who is organized, personable, and confident in a patient-facing role within a fast-paced dental office. The ideal candidate is someone who enjoys being a key point of communication for patients and is looking for a stable, long-term opportunity in a supportive environment built on teamwork, compassion, integrity, and ongoing development.
Schedule:
- Monday: 9:00 AM – 6:00 PM
- Tuesday: 7:00 AM – 3:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 3:00 PM
- Friday: 8:00 AM – 1:00 PM
Benefits:
- Health insurance
- Employee dental benefits
- 401(k) / IRA plan
- Paid holidays
- Paid time off
- Bonus opportunities
- Uniform reimbursement
- Life insurance
- On-site training and mentorship
Requirements:
- Minimum of 1 year experience in a dental front office or administrative role
- Strong verbal and written communication skills with excellent organization
- Dependable, professional, and focused on delivering great patient care
- Able to stay efficient and composed in a busy, fast-moving environment
Key Responsibilities:
- Review treatment plans with patients and clearly explain recommended care
- Oversee patient accounts, including auditing and follow-up as needed
- Analyze and interpret insurance Explanation of Benefits (EOBs)
- Generate and send patient statements while tracking outstanding balances
- Discuss treatment costs and payment options with patients in a clear and professional manner
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Experience:
- Treatment Coordinator : 1 year (Preferred)
- Dental receptionist: 1 year (Preferred)
- Medical receptionist: 1 year (Preferred)
Ability to Commute:
- Edwardsville, IL 62025 (Preferred)
Work Location: In person
Salary : $20 - $23