Support Service Tech/Safety Monitor

Job Overview

Joseph’s House is responsible for providing a hospitable environment for homeless people who need a safe and warm place to stay overnight.

The ideal greeter is hospitable, non-judgmental, compassionate, and energetic and has experience dealing with persons with severe mental illness.

Reports to: Deputy Director

General Responsibilities

· Maintain a safe, clean, and comfortable drop in environment for roster guests and the broader homeless community.

· Engage, interact, and work towards fostering a trusting relationship with the guests of Joseph’s House.

· Assist with the initial assessment of the guests entering Joseph’s House to ensure they are functioning at a level that does not endanger themselves or others.

· Develop and maintain positive relationships with volunteers

· Ensure the safety of staff and guests through implementation and monitoring of safety procedures.

· Assist with the initial assessment of the guests entering Joseph’s House to ensure they are functioning at a level that does not endanger themselves or others

· Monitor and screen guest entrance and exit from the building.

· Assist with emergency situations as needed.

· Secure the building by monitoring the location and activity of guests.

· Lead activities that foster relationship building with guests.

· Interact with service providers and volunteers to build collateral relationships.

· Enforce program policies and procedures.

· Perform the kitchen, common area, office, HUB and bathroom clean-up.

· Assist with the preparation and serving of food and beverages.

· Notify the Manager of any problems/concerns/issues with guests, grounds or facility.

· Perform general housekeeping chores. Including emptying all trash and assuring that all areas have been swept and mopped.

Joseph’s House reserves the right to revise duties and responsibilities, as needed.
This job description is not meant to be all-inclusive, nor does it constitute a written or implied contract.

In addition to the above, all staff members are responsible for the following:

1. Commitment to uphold Joseph’s House’s mission.

2. Always Uphold JH Core Culture

3. Establishing respectful relationships with prospective and current guests.

4. Maintaining a solid base of knowledge required to do their job, especially where training has been provided.

5. Familiarity with Joseph’s House’s personnel handbook.

6. Observing the confidentiality, privacy, and dignity of each guest and staff person.

Skill / Educational Requirements

· High School Diploma and/or equivalent experience

· Strong interpersonal and organizational communication skills

· Team oriented disposition

· Current CPR/First Aid Certification

Work Location: In person