What are the responsibilities and job description for the Store Lead position at Jos. A. Bank Clothiers?
Company Description
At Jos. A. Bank Clothiers, we take pride in helping people feel confident and look their best for life’s most meaningful moments. Guided by our core values, we prioritize putting customers first, working together to achieve shared goals, and continuously improving. We are committed to creating a welcoming environment that embraces diversity and strives for integrity in every decision we make. Our dedication to excellence sets us apart as a leader in men's tailored and professional clothing.
Role Description
This is a full-time, on-site role located in Buffalo, NY, for the position of Store Lead. The Store Lead will be responsible for delivering exceptional customer service, overseeing daily retail operations, driving sales, maintaining an organized and presentable store, and supporting store associates. In addition, the role entails training and mentoring team members to ensure consistent and excellent service delivery while meeting sales objectives.
Qualifications
At Jos. A. Bank Clothiers, we take pride in helping people feel confident and look their best for life’s most meaningful moments. Guided by our core values, we prioritize putting customers first, working together to achieve shared goals, and continuously improving. We are committed to creating a welcoming environment that embraces diversity and strives for integrity in every decision we make. Our dedication to excellence sets us apart as a leader in men's tailored and professional clothing.
Role Description
This is a full-time, on-site role located in Buffalo, NY, for the position of Store Lead. The Store Lead will be responsible for delivering exceptional customer service, overseeing daily retail operations, driving sales, maintaining an organized and presentable store, and supporting store associates. In addition, the role entails training and mentoring team members to ensure consistent and excellent service delivery while meeting sales objectives.
Qualifications
- Strong Communication and Customer Service skills to build relationships with customers and staff
- Retail Sales experience and a proven ability to meet and exceed sales targets
- Excellent Organization Skills to ensure smooth store operations and inventory management
- Experience in Training and mentoring team members to enhance performance
- Ability to multitask effectively and work collaboratively in a retail environment
- High school diploma or equivalent required; Bachelor’s degree in business or related field is a plus
