What are the responsibilities and job description for the IT Field Technician position at JORMIC IT SOLUTIONS?
About us
JORMIC IT SOLUTIONS is a regional provider of IT infrastructure support and solutions for private and public sector organizations. We are professional, agile, and innovative.
Our work environment includes:
- Troubleshooting, testing, repairing and servicing technical equipment
- Providing service and customer support during field visits
- Managing on-site installation, repair, maintenance and testing
- Diagnosing errors or technical problems and determining proper solutions
- Producing detailed service reports
- Documenting processes
- Operating vehicles and machinery in a safe manner
- Following company procedures and protocols
- Cooperating with technical teams and sharing information across the organization
- Making appropriate recommendations and briefing on repairs, diagnostics and equipment specifications
- Building positive relationships with customers
General Responsibilities:
As an IT field technician you must possess a wide range of technical skills and knowledge, including knowledge of computer hardware and software, operating systems, networks, and security. Furthermore, you must be able to communicate effectively with users of all technical skill levels and solve issues that arise.
Ideally we are looking for a candidate with a warm personality and strong communication skills. Ability to work well under limited supervision and has a valid driver's license.
Job Type: Contract
Pay: $15.00 - $22.00 per hour
Work Location: On the road
Salary : $15 - $22