What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Jordan Hansel - State Farm Agent?
Benefits:
- Simple IRA
- License reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 2015 and currently lead a close-knit team of two. My State Farm career began after college when I worked for another agent before eventually opening an agency of my own. I'm a graduate of Saint John's University in Minnesota and enjoy spending time with my wife and son. Outside of work, you'll usually find me golfing, hunting, fishing, or managing property for deer hunting.
Being part of the local community is important to us, and our agency enjoys finding opportunities to stay involved and support the people we serve.
We offer health benefits, a Simple IRA, paid time off, licensing reimbursement, and a strong commitment to work-life balance. We believe in creating a stable, supportive environment where our team can build a rewarding career.
Our culture is straightforward, dependable, and customer-focused. I'm looking for someone who is reliable, motivated, and willing to step in and help every customer who needs us. If you show up ready to work, take ownership of your responsibilities, and genuinely care about helping people, you'll fit in well with our team.
I opened my agency in 2015 and currently lead a close-knit team of two. My State Farm career began after college when I worked for another agent before eventually opening an agency of my own. I'm a graduate of Saint John's University in Minnesota and enjoy spending time with my wife and son. Outside of work, you'll usually find me golfing, hunting, fishing, or managing property for deer hunting.
Being part of the local community is important to us, and our agency enjoys finding opportunities to stay involved and support the people we serve.
We offer health benefits, a Simple IRA, paid time off, licensing reimbursement, and a strong commitment to work-life balance. We believe in creating a stable, supportive environment where our team can build a rewarding career.
Our culture is straightforward, dependable, and customer-focused. I'm looking for someone who is reliable, motivated, and willing to step in and help every customer who needs us. If you show up ready to work, take ownership of your responsibilities, and genuinely care about helping people, you'll fit in well with our team.
ROLE DESCRIPTION:
As a Customer Service Representative with Jordan Hansel - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.