What are the responsibilities and job description for the HVAC Comfort Advisor position at Jordan Air?
Overview
At Jordan Air , we’re looking for a skilled HVAC Comfort Advisor who takes pride in solving problems and delivering top-notch service.
Step into an environment built on transparency and collaboration, with a hands-on management team that supports and challenges you to grow. You’ll have access to the tools, regular training, and resources you need to excel. We offer clear paths for advancement, a collaborative culture, and a team that recognizes and rewards hard work.
Join Jordan Air and be part of a company that supports your growth while helping you make a difference for our customers every day. Your skills are essential to our success, and we’re here to help you achieve your career goals.
What You'll Do:
- Educate customers in new comfort systems.
- Execute sales presentations as outlined in Charleston Bath Expert sales procedures, building the value greater than the customer’s investment.
- Maintain a professional attitude and appearance.
- Assist customers to achieve healthy, comfortable, safe environments by asking questions to find out what their needs are.
- Obtain customer authorized agreement for all jobs.
- Complete proposals and price jobs for our customers within the guidelines set forth by the Company standards.
- Actively pursue referrals from satisfied customers.
- Follow-up site visits to ensure quality, and 100% customer satisfaction
- Ensure profitability of the department by accurately proposing all jobs, using book pricing, with the emphasis on quality and value.
- Review all jobs with the department manager.
- Communicate with our support staff, in a timely and efficient manner details of jobs, financing and job scheduling.
- Submit via email pictures and required forms in a timely fashion and describe in detail specifications for finishing the job as was promised to the customer.
- Communicate to Installers the job requirements and expectations of the customer through verbal communication, pictures, drawings, and written forms.
- Maintain contact with Installers and customers during installation to ensure a quality system is installed.
- Prospect for new customers by outbound calling or contact neighbors of recent installation customers to increase customer base and personal income.
- Attend and participate in regular scheduled sales meetings, special sales training and technician technical training meetings on relevant topics.
What You Need:
- High school diploma.
- Must pass a drug screen, background, and motor vehicle check
- Possess at least 3 years of Sales experience.
- 1 years of HVAC experience preferred
- Physical Dexterity
- Flexible working hours day/nights/weekends
What We Offer:
- Weekly pay | UNCAPPED earning potential!
- Year-round work
- Fully stocked company vehicle, gas card, tablet, and uniform
- Robust benefits package – health, dental, vision insurance, 401k match, IRA, and more
- Get your birthday off get paid for that day!
- Paid Holidays PTO accrual from day one!
- Parental Leave
- Paid Training
- Employee Referral Bonus
- Career growth opportunities