What are the responsibilities and job description for the Ecommerce Specialist position at Joon Loloi?
About Us:
Born from Loloi Rugs – an industry leader that has been trusted by thousands of the world’s top designers and retail stores – Joon Loloi is an e-commerce retail destination delivering an insider's perspective on home furnishings. Our online selection of furniture, rugs, lighting, and décor is a combination of exclusive in-house design, signature trademarks, and expertly curated pieces for every room and everyone.
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Protect yourself from potential fraud and verify the authenticity of any job offer you receive from Loloi. Rest assured that we never request payment or demand any sensitive personal information, such as bank details or social security numbers, at any stage of the recruiting process. To ensure genuine communication, our recruiters will solely reach out to applicants using an @loloirugs.com email address. Your security is of paramount importance to us at Loloi, and we are committed to maintaining a safe and trustworthy hiring experience for all candidates.
Joon Loloi is seeking a skilled eCommerce Specialist to join our Site Operations team and contribute as a member of our broader Digital Commerce organization. In this role, you will play a key part in contributing directly to product builds, data organization, and supporting site merchandising efforts. Our eCommerce specialist will also work cross-functionally with the Planning, Merchandising, Marketing, and CX teams to achieve company goals. Strong organization, communication, project management, and analytical aptitude are a necessity for success. Passion for accuracy and online merchandising is a must.
Please note, this role will be oniste 5 days per week (M-F) in our Dallas based headquarters.
Responsibilities
- Support the execution of the online shopping experience by assisting with digital merchandising, website updates, and marketing initiatives to meet site KPI goals.
- Assist in organizing data required to maintain product navigation, onsite search functionality, filtering, and category storytelling under the guidance of management
- Prepare seasonal site merchandising updates, leveraging web analytics and competitive insights to support decision making
- Coordinate and QA site changes in alignment with the marketing calendar, ensuring accuracy and timeliness.
- Maintain production schedules for new product launches, ensuring all digital assets and SKU details are prepared and accurate.
- Aid in identifying and resolving product setup and data issues in accordance with priority levels and SLAs.
- Manage and organize digital assets for scheduled product launches or updates.
- Generate basic reporting to support analysis of site performance and optimization opportunities.
- Assist in tracking and reporting system bugs to appropriate cross functional teams.
- Learn and understand category and sku level data requirements to maintain compliant, onsite product information
Experience, Skills, & Ability Requirements
- 2–3 years of experience in eCommerce operations, merchandising, web content management, or a related field.
- Basic proficiency with Microsoft Excel including pivot tables, analytical formulas, use of vlookups, etc.
- Detail-oriented with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
- Excellent written and verbal communication skills
- Proficiency in presenting to various teams to support communication efforts
- Demonstrated ability to work collaboratively across teams and departments.
- Familiarity with eCommerce platforms, CMS tools, and/or web analytics is a plus.
- Experience in the home furnishings industry is preferred.
- Proactive problem-solver with a positive, team-player attitude.
What We Offer
- Health, dental, and vision benefits
- Paid parental leave
- 401(k) with employer match
- A culture of meritocracy that fosters ongoing growth opportunities
- A stable, growing family-owned company that looks after its employees
Joon Loloi does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.