Supervisor (Choice Hotels)

Overview

We are seeking a dependable Hotel Supervisor to join our team at a 52-room hotel currently converting to a Sleep Inn by Choice Hotels. This is a hands-on leadership position supporting the General Manager in the day-to-day operation of the hotel. Salary negiotable.

The ideal candidate is reliable, organized, and able to work independently while providing excellent guest service. Previous hotel experience/supervisory experience perferred, and Choice Hotels experience is strongly preferred, including familiarity with Choice systems and brand standards. Ideally, we would like someone who understands rate center, choice advantage, how to do group bookings, etc. This position requires flexibility to assist with scheduling, guest concerns, front desk operations, and supervising staff as business needs require.

If you're looking for an opportunity to grow with a hotel undergoing an exciting brand conversion and enjoy working in a team-oriented environment, we'd love to hear from you.

Responsibilities

Responsibilities

• Assist the General Manager with daily hotel operations.
• Supervise and work with front desk, housekeeping, maintence staff.
• Provide excellent customer service and professionally resolve guest concerns.
• Assist with employee scheduling, training, and day-to-day supervision.
• Ensure smooth front desk operations, including check-ins, check-outs, reservations, and payments.
• Huge plus is ability to understand Choiceadvantage check in software, group master, rate center, and how to manage online travel agencies(Booking, etc.)
• Help maintain Choice Hotels brand standards and hotel policies.
• Handle operational issues and make sound decisions during shifts.
• Help maintain a clean, safe, and welcoming hotel environment.
• Be flexible to assist with shift coverage, including evenings, weekends, and holidays as business needs require. You will not work every holiday, etc. It can be discussed.

Qualifications

• Previous hotel experience required.
• Previous supervisory or management experience strongly preferred.
• Choice Hotels experience strongly preferred.
• Experience with Choice Advantage or other hotel property management systems is a plus.
• Strong leadership, communication, and customer service skills.
• Ability to work independently and make sound decisions.
• Dependable with excellent attendance and a strong work ethic.
• Flexible schedule, including evenings, weekends, and holidays as needed.
• Proficient with computers.
• High school diploma or equivalent required.

Pay: $35,000.00 - $40,000.00 per year

Benefits:

• Employee discount
• Paid training

Work Location: In person

Salary : $35,000 - $40,000