What are the responsibilities and job description for the Inside Sales Representative position at Jones-McLeod, Inc.?
Company Description Jones-McLeod, Inc. is a commercial kitchen equipment parts and service company providing support to any business that operates commercial kitchen equipment. The company offers parts and service 24/7, 365 days a year, supported by factory-trained technicians. With four locations in Alabama, Jones-McLeod, Inc. delivers fast, efficient, local service tailored to each customer’s needs.
Role Description The Inside Sales Representative is a full-time, on-site role based in Birmingham, AL. This role is responsible for handling incoming inquiries, providing product and service information, preparing quotes, and processing orders for commercial kitchen equipment parts and services.
Qualifications
- Demonstrated Inside Sales experience with a focus on identifying customer needs and presenting appropriate solutions.
- Strong Customer Service and Customer Satisfaction skills, including clear communication and problem-solving abilities.
- Experience with Lead Generation and Account Management to build, maintain, and grow customer relationships.
- Proficiency with CRM or sales management tools and basic computer applications (e.g., email, spreadsheets, order entry systems).
- Ability to work on-site in Birmingham, AL, in a fast-paced environment and collaborate effectively with service and operations teams.
- Attention to detail, strong organizational skills, and the ability to manage multiple inquiries and orders simultaneously.
- Prior experience in commercial equipment, HVAC, or service-based industries is preferred but not required.
- High school diploma or equivalent required