Brokerage Coordinator

Title: Brokerage Coordinator

Roles and Responsibilities:

The Brokerage Coordinator provides administrative, marketing, and operational support to the brokerage team, ensuring the seamless execution of property listings, client deliverables, and internal processes. This role plays a key part in the preparation of high-quality marketing materials and presentations that position the firm competitively in the market. A strong emphasis is placed on leveraging Geographic Information Systems (GIS) to create compelling, data-driven visuals and maps for property marketing and client decision-making.

Customer Service:

• Handle client inquiries promptly and professionally, ensuring excellent customer service
• Become well-versed in all property listings and property management properties to facilitate accurate information transfer
• Maintain organized records of client interactions and vendor updates

Administrative and Brokerage Support:

• Provide administrative support to brokers in preparing marketing materials and coordinate the production of marketing materials
• Ensure that listings are updated on listing platforms and maintain a database to track listings
• Assist with lease and sales documentation, including commission agreements, proposals, and listing agreements
• Work directly with the Chief of Staff to prepare projects and marketing materials

Branding and Signage:

• Coordinate with third-party vendors (printers, sign companies, etc.) to ensure timely and accurate execution of marketing projects
• Update and manage a signage spreadsheet to track orders, costs, installation dates, and lead times
• Work closely with sign vendors to confirm specs, materials, proofs, and delivery timelines
• Maintain brand consistency across all deliverables

Client & Team Support:

• Prepare polished, client-facing deliverables for broker presentations and meetings
• Act as a liaison between brokers, clients, and internal departments to ensure smooth communication and project coordination
• Anticipate the needs of the brokerage team and proactively identify solutions to support business development efforts

Qualifications:

• High School Diploma required; Bachelor’s in Marketing, Business, Real Estate, or related field preferred
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and Adobe Creative Suite
• Experience with GIS software (ArcGIS, ESRI, or similar tools) preferred
• Experience in hospitality or service industry preferred
• Strong organizational skills and ability to manage multiple projects with competing deadlines
• Excellent written and verbal communication skills