What are the responsibilities and job description for the Patient Care Coordinator for Dental Office (front desk) position at JOMS?
We are an Oral Surgery practice with a strong focus on exceeding our patients’ expectations. Founded on our strong core values of honesty, integrity, and responsibility. We are looking for a professional Patient Care Coordinator. This candidate should have superb time management, attention to detail, and fantastic communication skills to join our team!
Work hours for this full-time position are rotational on a weekly basis, Monday - Friday, based on the practice’s needs - 7:30am-5:30pm
NOTE: Applications, resumes, and inquiries will only be accepted through this job advertisement.
Key Responsibilities Include (but are not limited to):
- Delivers outstanding customer service on the phone and in person. Ensures everyone who engages with the practice feels welcome and is left with a great first impression of us as a team, and confident in choosing our practice for their oral surgery treatment.
- Answers inbound calls.
- Schedules consultation and surgery appointments.
- Verifies insurance benefits for upcoming appointments.
Qualifications
Required Skills for this Role:
- Superior organizational skills.
- Must be friendly and be able to maintain a smile and positive attitude in high-pressured environments.
- Ability to take initiative and work independently.
- Must be a team player and work well with others.
- Ability to multi-task, problem-solve, and prioritize tasks.
- Proficient in Windows and Microsoft Office.
Experience and Education Minimum Requirements:
- High school diploma, or equivalent.
- 2 years of experience in a customer service role.
- While experience within a dental office is a plus, but we’re willing to train the right person who is motivated to excel in a new industry.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Experience:
- Dental Office: 1 year (Required)
Ability to Relocate:
- Naperville, IL 60540: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $24