MDU Sales Specialist

Date Revised: June 2026

Job Title: MDU Sales Specialist

Classification: Salary, Exempt.

POSITION SUMMARY

The MDU Sales Specialist is responsible for identifying revenue generating opportunities for the company by visiting new and existing Multi Dwelling customers. This position is primarily outside sales and will work closely with department managers in aligning business opportunities in their respective areas.

REPORTS TO

• Sales Supervisor

SUPERVISES

• No direct reports
• May lead, train, or participate in work team assignments

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Generate new sales with MDU customers within Joink Fiber Network.
• Prepare offers/agreements to approach Multi-Dwelling Unit (MDU) owners and property management staff to negotiate entry and service to residents.
• Responsible for sales funnel and hitting targets assigned by management.
• Engage with marketing on sales, strategies, and events.
• Engage in sales outside the office up to 80% of the time, selling commissionable items at agreed upon rates.
• Follow through on all customer requests, acting as lead for preparing written proposals.
• Act as a technical representative during initial contact with customers.
• Driving duties include conveying materials, equipment, and staff to and from work sites.
• Travel to properties and engage with owners, managers, and customers to perform.
• Perform site visits and capture required photographs and information for planning purposes.
• Maintains positive relationships with customers, answering questions as needed.

KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent written and verbal communication, negotiation, and interpersonal skills.
• Ability to maintain a professional demeanor.
• Ability to convey technical knowledge in an understandable way, including making presentations to various groups.
• Exceptional customer service skills.
• Ability to evaluate situations and adjust to changing priorities.
• Proficiency in Microsoft Office Software.
• Ability to learn CRM software and utilize other relevant sales tools.

QUALIFICATIONS

• High School Diploma or Equivalent.
• 2 years’ business-to-business experience or equivalent.
• Candidate must be willing to reside near or commute to a Joink office (Currently within Illinois: Taylorville, Hillsboro; Indiana: Terre Haute)
• Candidates with the following will have priority:
• Bachelor’s degree in related field

WORKING ENVIRONMENT

• 40 hours per week
• Office Environment
• Occasional overtime as needed

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to spend long hours using a computer/keyboard and/or phone. May involve prolonged periods of sitting, standing, or walking.

OTHER DUTIES

Please note that this job description is not a comprehensive list of all activities, duties or responsibilities the employee may be required to engage in for this job. These duties, activities, and responsibilities may change at any time with or without notice.

EEO STATEMENT

Joink is an Equal Employment Opportunity Employer and will not discriminate against or harass any applicant or employee on any grounds prohibited under any federal, state or local law, including race, creed, color, religion, sex, national origin, age, disability status, sexual orientation, gender identity, marital status, pregnancy, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.