What are the responsibilities and job description for the Center Director position at Join Parachute?
Department: Center Management
Location: Siloam Springs, AR
Compensation: Up to $100K ($70K - $75K base up to 35% monthly bonus) benefits
Description
Who We Are:
We’re building a better way to donate plasma — one that’s fast, friendly, and powered by smart technology - our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We’ve grown from 2 to 30 locations in under 3 years, and we’re just getting started. If you want to grow your career with a high-energy team, this is a great opportunity.
What You'll Do
As the Center Director, you’ll have the unique opportunity to oversee and be accountable for all aspects of the growing Donor Center—driving performance, building a lean and high-performing team, and ensuring an exceptional donor experience. You’ll be managing the P&L of a site within a hyper-growth organization, managing the day-to-day while providing critical input to Operations team leadership.
Compensation: Up to $100K ($70K - $75K base up to 35% monthly bonus) benefits
Travel: 8 weeks of paid training with travel and accommodations provided
Key Responsibilities
Location: Siloam Springs, AR
Compensation: Up to $100K ($70K - $75K base up to 35% monthly bonus) benefits
Description
Who We Are:
We’re building a better way to donate plasma — one that’s fast, friendly, and powered by smart technology - our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We’ve grown from 2 to 30 locations in under 3 years, and we’re just getting started. If you want to grow your career with a high-energy team, this is a great opportunity.
What You'll Do
As the Center Director, you’ll have the unique opportunity to oversee and be accountable for all aspects of the growing Donor Center—driving performance, building a lean and high-performing team, and ensuring an exceptional donor experience. You’ll be managing the P&L of a site within a hyper-growth organization, managing the day-to-day while providing critical input to Operations team leadership.
Compensation: Up to $100K ($70K - $75K base up to 35% monthly bonus) benefits
Travel: 8 weeks of paid training with travel and accommodations provided
Key Responsibilities
- Lead daily operations and strategy by planning and optimizing all processes to achieve donor flow, retention, and operational goals.
- Own and manage the P&L, improve efficiency, and implement action plans to meet or exceed targets.
- Recruit and develop exceptional team members and foster a culture of growth and accountability.
- Ensure compliance and safety – uphold all federal, state, local, and company regulations; partner with quality and facilities teams; lead audits and inspections.
- Communicate and align expectations through regular team syncs and make data-driven decisions to guide your team.
- High school diploma, GED equivalent, or higher education
- 2 years of supervisory or leadership experience
- Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (-40°C) for short periods
- Ability to work both day and evening hours, weekends, holidays, extended shifts as needed
- A Growth-Driven Leader – You are self-aware and curious, have integrity, and have a track record of growing strong teams
- An Empathetic Communicator – You know how to adapt your communication style to meet different audiences (staff with different styles, donors, Ops leadership); you have strong conflict resolution skills, are even-keeled under pressure, and know how to motivate and inspire others
- A Reliable Problem Solver – You take ownership. You're excited to get in the weeds, know how to creatively prioritize and solve a long, ambiguous, and evolving task list, are trustworthy and outcomes oriented
- A Data-Driven Decision Maker – You are metrics driven, have strong logical reasoning and decision-making skills, aren’t distracted by one-offs or edge cases
- Someone who isn’t excited to get their hands dirty – while you are hired for a role, our operations are often unpredictable, and we need people willing to jump in where they’re needed.
- Someone who doesn’t thrive in an environment of continuous change –we are in a hypergrowth stage, which is unique for this industry. We need people who are excited to be with us on this rollercoaster.
- Someone who wants to clock in and clock out. We are looking for team players who care about the impact their site is having on their communities and the healthcare system, which takes a true ownership mentality and often extra hours.
- Competitive pay monthly bonus potential
- Significant career growth opportunities in a fast-scaling environment
- Medical, dental, and vision insurance
- Paid time off and company holidays
Salary : $70,000 - $100,000
