What are the responsibilities and job description for the Warehouse Manager position at Johnstone Supply - The JTeam Group?
Management Duties
- Continually evaluate warehouse personnel
- Ensure branch culture is focused on servicing customers to the best of our abilities.
- Operate in a team-oriented atmosphere as a leader with a positive attitude.
- Ensure safety is priority one.
- Any other duties as required by your supervisor.
- Quickly and accurately receives, processes, and stores incoming product shipments.
- Ensures shipments are inspected and damages or shortages are noted on trucking company delivery document. Initiates freight claim procedure when necessary.
- Checks incoming delivery contents against packing list to verify accurate and full delivery.
- Prepares receiving reports and notes any shortages, damages, or overages. Promptly reports any discrepancies to supervisors.
- Verifies vendor part number and Johnstone stock number for all incoming products. Determines proper bin number and/or location of incoming products. Stores incoming products in proper location according to bin number or product sequence.
- Selects products from inventory to fill customer orders.
- Prepares, packs, and scans (as appropriate), and stages products for inter-store transfer and customer pick-up and delivery in accordance with established standards (e.g., hazardous materials). Ensures that packaging is sufficient to avoid damage.
- Processes documentation necessary to ship inter-store transfers and customer orders, including bills of lading, packing lists, small parcel manifests and other necessary
- Loads delivery vehicles and assists customers with will call pickups.
- Processes customer returns. Ensures returns are in sellable condition per company policy.
- Verifies that warranty paperwork has been properly and neatly filled out. Initiates warranty return process, and stages product in warranty area.
- Performs periodic cycle counting on assigned items to keep accurate records of inventory. Verifies actual counts of stock against computerized records. Investigates and reports discrepancies.
- Ensures safety by maintaining cleanliness of warehouse. Ensures that aisles are free of potential hazards. Reports unsafe conditions to management.
- Operates hand trucks, pallet jacks, forklifts, order pickers, and other equipment safely and in accordance with organizational procedures. Monitors equipment and promptly reports any safety or maintenance concerns to supervisors.
- Always wears protective equipment according to company policies and procedures. Accesses Material Safety Data Sheets (MSDS) as needed and when appropriate.
- Maintains required hazardous materials, forklift, and other internal and external certifications.
- May drive delivery truck or van to transport items to other stores or customer locations. Maintains drivers license and clean driving record. Performs vehicle safety checks before driving.
- May assist with customer service and sales, including answering phones, greeting customers, and servicing the sales counter.
- Assist in annual physical count of full warehouse inventory.
- Assist with special duties and assignments as needed to support the
- High School Diploma / GED required OR equivalent combination of education and experience
- Clean driving record
- 1-year prior management experience
- 6 months experience in warehouse operations in a wholesale environment
- Experience driving a forklift
- Experience with computer or barcode driven inventory management systems