Branch Manager

Description

The Branch Store Manager will oversee the Duluth, MN store operations, meet the goals and objectives for store sales, profitability, and customer experience while managing our team of Counter Sales and Service Associates, Warehouse Staff, and Delivery Drivers. 

At Johnstone Supply The Heartland Team, we value dependable, humble, and passionately serving employees, while having fun! We are continually growing and believe in providing opportunities for results-oriented individuals willing to successfully do the work.

Requirements

Supervisory Responsibilities:

• Interviews, selectively hires, and trains staff for the Duluth, MN location.
• Organizes and oversees the schedules and work of staff.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy.

Duties/Responsibilities:

• Ensures adequate staffing levels to meet business needs by establishing working schedules, approving vacation, and cross-training employees to fill in when needed. Reviews appropriate staffing levels with management to optimize productivity.
• Maintains and motivates a positive sales team through effective communication and evaluations.
• Maintains a safe working environment by communicating and training employees ensuring compliance with all safety rules in accordance with all company policies and governmental regulations including OSHA and any other applicable government entities.
• Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed by company policies.
• Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships.
• Plans, organizes, and coordinates sales, marketing, and budgeting.
• Working knowledge of inventory management principles and procedures.
• Ability to read and interpret financial reports.
• Demonstrated ability to manage profit and loss to maximize financial performance.
• Uses company software to research, analyze, and track purchases.
• Ensures that the store always looks clean and inviting.
• Performs other related duties as assigned.

Requirements

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Organized with attention to detail.
• Works well under pressure and deadlines; ability to multitask.
• Strong leadership and management skills with ability to motivate staff.
• Excellent customer service abilities.
• Ability to develop and maintain budgets.

Education and Experience:

• High School Diploma/GED or equivalent combination of education and experience.
• At least two years of experience in store management/operations in a wholesale environment.
• Direct experience in HVACR is preferred but not necessary.

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. 

Physical Demands: While performing the duties of this job, the employee is regularly required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop kneel, crouch, or crawl; taste or smell; and lift up to 70 pounds.

Work Environment:  Combination of office with typical office equipment, warehouse with racks and bins, and wholesale distribution environment.

This full-time regular position is eligible for benefits including:

Health and wellness benefits

• Medical Plan: We offer medical and prescription drug coverage with a broad network of providers. Plans include coverage for preventive care, doctor visits, hospital stays, and mental health support. Employees that elect to participate in the medical plan are eligible to enroll in a Health Savings Account.
• Dental Plan: Our dental coverage includes preventive care such as cleanings and exams.
• Vision Plan: This coverage provides coverage for routine eye exams, glasses, and contact lenses. 

Income protection

• Short-Term Disability (STD): Provides a portion of your income for a limited time if you become temporarily disabled due to a non-work-related injury or illness.
• Long-Term Disability (LTD): Offers partial income replacement for an extended period if you are unable to work due to a more severe and long-lasting disability.
• Life and Accidental Death & Dismemberment (AD&D) Insurance: Provides a financial payout to your beneficiaries in the event of your death or a covered accidental injury. The company provides $75,000 of coverage at no cost to you, with the option to purchase additional coverage. 

Financial and retirement benefits

• 401(k) Retirement Savings Plan: You can save for retirement through pre-tax contributions. The company provides a 4% match to help you grow your retirement savings. 
• Paid Holidays: We offer paid time off for major holidays throughout the year including New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day and two annual Floating Holidays. 
• Paid Time Off (PTO): Employees accrue paid time off, which can be used for vacation, personal time, and sick leave. The  accrual rate is based on years of service and employment status. Our PTO policy complies with any leave required by federal, state or local law.

Cell Phone Reimbursement 

• $150.00 monthly cell phone reimbursement

Travel Expense Reimbursement 

• Employees are eligible for reimbursement for eligible expenses during authorized travel.

Pay Range: $60,000 - $75,000/yr.

*This pay range is applicable to all applicants. Placement within the range is at the discretion of the employer and is based on candidate's qualifications, knowledge, and skills.

Apply by 7/31/2026

Salary : $60,000 - $75,000