What are the responsibilities and job description for the Counter Sales Associate (HVAC/R) position at Johnstone Supply South Texas?
Join a team where HVAC pros are truly valued.
Johnstone Supply – South Texas is a locally owned HVAC/R wholesale distributor known for strong customer relationships, deep product knowledge, and a family‑first culture where people are valued—not treated like numbers. If you enjoy helping contractors solve problems, and working with a team that respects the trade, this is an opportunity worth exploring.
About the Role
As a Counter Sales Associate, you will be the front‑line contact for HVAC contractors and technicians. This role blends customer service, HVAC parts knowledge, and order accuracy in a fast‑paced wholesale environment.
What You’ll Do
- Assist HVAC contractors with parts, equipment, and supplies at the counter
- Identify correct HVAC/R components using part numbers and schematics
- Recommend solutions and troubleshoot customer needs
- Process sales orders accurately using POS systems
- Coordinate order fulfillment and communicate lead times
- Build strong relationships through dependable, high‑quality service
Why You’ll Love Working With Us
- Competitive hourly pay opportunity bonuses rewards program
- Full benefits: medical, dental, vision
- Employer‑paid employee medical plan
- Paid time off paid holidays
- Generous 401(k) with company match
- Daytime schedule — no late nights, no rotating shifts
- Ongoing HVAC product training and development
- Supportive, team‑oriented work environment
- Stable, growing company with a strong track record in the HVAC industry
About Us
Johnstone Supply – South Texas supports HVAC professionals with industry‑leading products, technical knowledge, and reliable service. We offer the personal feel of a local business with the resources of a $3.5B national distribution network:
- 6 regional distribution centers
- 400 independently owned locations across the U.S. and Canada
What We’re Looking For
- Strong customer service and communication skills
- Basic to intermediate HVAC/R parts and product knowledge
- Ability to multitask and stay organized in a fast‑paced environment
- Comfortable using computers, POS systems, and online research tools
- Reliable, punctual, and able to work both independently and as part of a team
Ready to Apply?
If you take pride in accuracy, customer service, and supporting HVAC contractors the right way, we’d love to hear from you.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- HVAC/R / Sales: 2 years (Required)
Work Location: In person
Salary : $15