Child Support Establishment Agent

• Candidates in this classification are responsible for the initiation, organization, and enforcement of child support orders in the Child Support Enforcement (IV-D) program.

• Candidates are involved in the establishment of paternity and new support orders.

• This position will require in-depth investigation and preparation of cases for court, the enforcement and modification of court support orders, variables affecting a case and the independent role in presenting cases (with the attorney) in the courtroom.  

• Meets with and responds to requests for information regarding cases from clients, various local, state and federal agencies, employers and attorneys.

• Thorough knowledge of the Child Support Enforcement Program and applicable legal proceedings.

• Thorough knowledge of investigative procedures used in the program.

• Skill in operating a computer, including word processing and ability to learn ACTS and other electronic systems.

• Ability to establish rapport and interview, clients, absent parents, and other related sources and to implement investigative procedures.

• Ability to organize, analyze and summarize case information.

• Ability to perform basic math in calculating child support payments.

• Ability to communicate effectively in both oral and written forms.

• Ability to establish and maintain effective working relationships with clients, absent parents, personnel in other agencies and states, court and law enforcement officials, employers, the public, supervisors and peers.

• Ability to communicate effectively in both oral and written forms.

• Bachelor's degree or 
• Associates Degree in Business Administration or Paralegal or related degree and  one (1) year experience in investigative, eligibility, judiciary or legal work; or
• High School Diploma with two (2) years experience in investigative, eligibility, judiciary or legal work. 

Salary : $51,977 - $88,362