What are the responsibilities and job description for the Associate Director, Commercial Operations & Reporting, Oncology - Janssen Pharmaceuticals, LLC position at Johnson & Johnson?
Associate Director, Commercial Operations & Reporting, Oncology - Janssen Pharmaceuticals, LLC
Janssen Pharmaceuticals, LLC is recruiting for an Associate Director, Commercial Operations & Reporting, ONC, located in Horsham, PA.
At the Janssen Pharmaceutical Companies of Johnson & Johnson, we are working to create a world without disease. Transforming lives by finding new and better ways to prevent, intercept, treat and cure disease inspires us. We bring together the best minds and pursue the most promising science. We are Janssen. We collaborate with the world for the health of everyone in it. Learn more at www.janssen.com and follow us @JanssenGlobal. Janssen Pharmaceuticals, LLC is part of the Janssen Pharmaceutical Companies is part of the Janssen Pharmaceutical Companies.
The Associate Director, Commercial Operations & Reporting (COR) will lead all aspects of COR functions including, Field Reporting design, development & operations, dynamic engagement planning operations, call planning operations, sales force alignments, sales force roster and management of the field query @your service investigations & support function. Partners closely with Sales & Marketing Leadership, Commercial Engagement & Operations, JET/Omni Operations, Data Strategy & Management, IT, CRM and Vendors to execute accurate and timely delivery of all field reporting design and operations, dynamic call plans, call plans and alignments, roster and other deliverables. Requires strong ability to influence senior leaders to drive tangible results. Responsible for leadership and development of a team of direct and indirect reports including support of development action plans to guide career and personal growth; provides an environment that leverages strengths and values of a diverse work force. Will partner with Sales & Marketing Leadership to understand brand and sales strategy and execute all COR functions in support of the various sales forces. Ensures compliance with various global laws, regulations, and Health Care Compliance requirements. Continuously looks for ways to increase sales efficiency. Supports co-promotions and multiple selling models. Reinforce principles of SLAs with business partners.
Key Responsibilities:
- Responsible for the management of operational execution of Dynamic Engagement Planning, Call Planning, Territory Alignments and Roster Management with the various roles within the sales forces.
- Lead, manage, and advise the responsibilities of the Senior Analysts.
- Responsible for timely and accurate delivery and training of Field Reports by establishing and following efficient processes, validating data, identifying issues and working with customers.
- Oversees initial and on-going training to the field and internal users on field reports & business acumen through online training, tutorials, instructor-led training, etc., ensuring a high level of understanding and credibility within the field sales forces and in-house users.
- Develops innovative processes to improve speed, accuracy and efficiency of field data delivery.
- Field Report Inventory Lifecycle management (i.e. Retire reports with low value and utilization)
- Manages the activities of the reports to meet goals and objectives.
- Responsible for overseeing @your service team and COR investigations initiated by the field through the @ Your Service Platform.
- This includes facilitating coordination between the @ YS Team, Commercial Operations & Reporting, Commercial Engagement & Operations, and the Data Strategy & Management Team.