What are the responsibilities and job description for the Director, Intranet Operations position at Johnson & Johnson MedTech?
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function
Technology Product & Platform Management
Job Sub Function
Multi-Family Technology Product & Platform Management
Job Category
People Leader
All Job Posting Locations:
Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America
Job Description
Director, Intranet Operations
DePuy Synthes is recruiting for a(n) Director, Intranet Operations, this Hybrid position will be located in Raynham, MA (USA). Alternate Hybrid locations maybe considered at Raritan, NJ (USA).
Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
Job Overview
The Director, Intranet Operations is responsible for the strategy, governance, and operational excellence of DePuy Synthes’ enterprise intranet and internal digital workplace platforms. This role ensures the intranet delivers a consistent, secure, and user‑centered experience that supports internal communications, collaboration, and business execution across a global organization.
This position plays a critical role in shaping how employees access information, connect across teams, and engage with company priorities, while leading modernization and continuous improvement of intranet capabilities.
Key Responsibilities
Education
Experience and Skills
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
#DepuySynthesCareers
Required Skills
Preferred Skills:
Business Alignment, Business Architecture, Business Process Design, Business Savvy, Computer Programming, Developing Others, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, Platform as a Service (PaaS), Product Knowledge, Program Management, Software Development Management, Strategic Change, Succession Planning, Tactical Planning, Technical Credibility
The anticipated base pay range for this position is :
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function
Technology Product & Platform Management
Job Sub Function
Multi-Family Technology Product & Platform Management
Job Category
People Leader
All Job Posting Locations:
Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America
Job Description
Director, Intranet Operations
DePuy Synthes is recruiting for a(n) Director, Intranet Operations, this Hybrid position will be located in Raynham, MA (USA). Alternate Hybrid locations maybe considered at Raritan, NJ (USA).
Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
Job Overview
The Director, Intranet Operations is responsible for the strategy, governance, and operational excellence of DePuy Synthes’ enterprise intranet and internal digital workplace platforms. This role ensures the intranet delivers a consistent, secure, and user‑centered experience that supports internal communications, collaboration, and business execution across a global organization.
This position plays a critical role in shaping how employees access information, connect across teams, and engage with company priorities, while leading modernization and continuous improvement of intranet capabilities.
Key Responsibilities
- Define and lead the intranet operations strategy, roadmap, and governance model aligned to business and employee needs.
- Oversee day‑to‑day intranet operations to ensure reliability, performance, security, and scalability.
- Establish and enforce content governance standards, including information architecture, publishing processes, and lifecycle management.
- Partner with IT, Communications, HR, and business leaders to deliver effective internal digital experiences and communication solutions.
- Lead, coach, and develop a team of intranet and digital operations professionals, driving accountability and continuous improvement.
- Manage vendor relationships and external partners supporting intranet platforms and services.
- Use analytics and employee feedback to monitor intranet effectiveness and guide enhancements.
- Ensure compliance with security, privacy, accessibility, and regulatory requirements across regions.
Education
- Bachelor’s degree required in Information Systems, Communications, Digital Media, Business, or a related field.
- Master’s degree preferred (MBA, MS, or equivalent).
Experience and Skills
- Typically requires 10 or more years of progressive experience in intranet, digital workplace, or enterprise platform management, including people leadership.
- Demonstrated experience leading large‑scale intranet or internal digital platforms within complex organizations.
- Strong background in digital governance, content strategy, and operational management.
- Experience managing budgets, vendors, and third‑party service providers.
- Experience with Microsoft 365, SharePoint, or comparable enterprise intranet platforms.
- Experience supporting digital transformation or organizational change initiatives.
- Familiarity with user experience (UX) principles and accessibility standards.
- Experience working in global, matrixed, or regulated environments.
- Background in healthcare, medical devices, or life sciences.
- Proven ability to partner with senior stakeholders and influence across functions.
- Strong analytical, problem‑solving, and communication skills.
- Language: English proficiency required.
- Travel: Up to 10–20%, primarily domestic with limited international travel.
- Certifications: Relevant digital platform or product certifications preferred, not required.
- For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
#DepuySynthesCareers
Required Skills
Preferred Skills:
Business Alignment, Business Architecture, Business Process Design, Business Savvy, Computer Programming, Developing Others, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, Platform as a Service (PaaS), Product Knowledge, Program Management, Software Development Management, Strategic Change, Succession Planning, Tactical Planning, Technical Credibility
The anticipated base pay range for this position is :