What are the responsibilities and job description for the Pediatric Lead Nurse RN Sign On Bonus Eligible position at Johnson Health Center?
General Position Summary: The Lead Nurse leads the assigned area in order to provide professional, team-based medical care and nursing support in a clinical setting. Under direct supervision of the Chief Nursing Officer, the nursing staff plays a critical role in the delivery of quality, patient centered medical care within the context of a federally (HRSA) qualified community health center (FQHC). The Lead Nurse oversees the assigned nursing team with the goal of providing optimal patient care. The Lead Nurse is a mentor, resource, and example to all staff in the assigned work area.
Patient Relations
Essential Duties and Responsibilities:
Patient Relations
Essential Duties and Responsibilities:
- Communicates with patients in a courteous and professional manner in face-to-face encounters and via the telephone.
- Educates the patient and family members on the patient’s diagnoses and health care self-management within the scope of knowledge and authority.
- Participates in the implementation of staff development and education.
- Leads daily huddles and participates in monthly care team meetings to communicate and collaborate on patient issues and needs.
- Conducts patient screening for hearing, vision, vital signs, blood pressure, and other routine procedures.
- Assists the providers with in-office tests and procedures as ordered.
- Administers medications, including intramuscular (IM) and subcutaneous injections as ordered by the provider.
- Initiates and monitors the infusion of IV fluids if needed, provided the Lead Nurse is a Registered Nurse.
- Documents all clinical activities and patient interactions in the electronic health record (EHR).
- Assists providers and the referral staff with referrals if needed (scheduling, tracking, obtaining reports via phone/fax).
- Collects specimens from patients, performs in-house laboratory testing, and processes specimens and requisitions for transport to the outside testing facility.
- Stocks exam rooms and special treatment rooms with necessary supplies and indicates the necessity for ordering supplies on the appropriate supply order form, designated board, or list.
- Demonstrates enthusiasm and commitment toward continuous learning and developmental opportunities.
- Returns patient phone calls promptly.
- Demonstrates flexibility, open-mindedness, and versatility in adjusting to changing environments and requirements as necessary.
- Functions as a triage nurse.
- Interacts with other agencies/medical entities regarding patient medical information and documents referrals as necessary.
- Participates in the education of nursing and medical assistant students as assigned.
- Physical attendance is an essential element of the job and necessary to perform the essential functions of the Lead Nurse position.
- Coordinates vaccines for VVFC and Private Stock. Obtains and logs refrigerator/freezer temperatures two times a day or designates another staff person to do so. Orders vaccines.
- Performs other clinical duties and responsibilities as assigned by the CNO.
- Identifies attendance, performance, and behavioral issues of team members, consults with Human Resources and/or CNO, and addresses with staff member.
- Participates in the interviewing process for new team members.
- Prepares and conducts 90-day (new hire) and annual Employee Performance Evaluations (EPE) for team members.
- Creates and updates working schedules for assigned location.
- Assists the CNO in scheduling medical assistant and nursing student rotations.
- Edits and completes all assigned staff’s timecards and time-off requests.
- Oversees staff orientations with newly hired or transferred staff members to the team.
- Serves as a resource for all internal staff and external customers.
- Assists the CNO with creating, reviewing, and editing policies and procedures and is a back-up for the CNO when the CNO and Associate Director of Nursing (ADON) are both absent.
- Educates and leads the department in all emergency situations and is part of JHC’s Emergency Preparedness team.
- Attends all nursing staff/department meetings and participates in the JHC CQIP program.
- Attends all mandatory OSHA infection control trainings and follows general OSHA guidelines for infection control, including “Standard Precautions”.
- Abides by all JHC infection control policies, including acute response measures in the setting of a public health concern or disease outbreak.
- Performs annual skills evaluations and signs the RN/LPN/Medical Assistant Nursing Competency Skills Form for the assigned staff.
- Staff members will abide by the Code of Conduct as documented in the Corporate Compliance Manual.
- Must demonstrate a personal and professional commitment to Johnson Health Center and its mission.
- Treats all patients and staff with dignity and respect, being mindful of the cultural differences of the diverse population we serve.
- Management may modify, add, or remove any job functions as necessary or as changing organizational needs require.
- Respect – We value and respect each patient, their family, ourselves, and each other. Every individual associated with Johnson Health Center will be treated with dignity and respect. We value and respect people’s differences, show empathy to our patients, their families and each other, and work collectively to build Johnson Health Center as a health center and an employer of choice.
- Integrity – We are committed to doing the right thing every time. Our actions reflect our commitment to honesty, openness, truthfulness, accuracy and ethical behavior. We are accountable for the decisions we make and the outcome of those decisions.
- Excellence – We will pursue excellence each and every day in activities that foster, teamwork, quality improvement, patient care, innovation, and efficiencies. At Johnson Health Center, our medical, dental, pharmacy, behavioral health, front desk and administrative teams are passionately committed to the highest quality of care for our patients. We continually seek out ways to enhance the patient experience and promote an environment of continuous quality improvement.
- Innovation – We value creativity, flexibility, and continuous improvement efforts. We are advocates and instruments of positive change, encouraging employees to engage in responsible risk-taking and working to make a difference. Out of the box thinking enables us to build on successes and learn from failures.
- Teamwork – We understand that teamwork is the essence of our ability to succeed. We work across functional boundaries for the good of the organization. Our collaborative approach ensures participation, learning and respect and serves to improve the quality of patient care. By focusing on a team-based approach, the expertise of each Johnson Health Center employee is leveraged to optimize the patient experience.