What are the responsibilities and job description for the Billing Coder (Ambulance) position at Johnson County?
JOB
Under supervision, performs tasks which may be routine and repetitive, but are usually not readily learned and require some independent judgement and policy interpretation. Reviews daily run reports to assign reason/condition codes and service level codes. Interacts with clients and insurance companies both in person and/or over the telephone to inform them of basic departmental policies and procedures, or determines the proper person to whom to refer them for assistance.
EXAMPLE OF DUTIES
Current office procedures and practices Multiple types of insurance and medical coverage necessary for claims submission and reviews and appealsBasic medical terminologyMedical billing to include ICD10 and HCPC/service level codes HIPAA regulationsEnglish language to include grammar, sentence structure, spelling, and punctuation Ability to: Perform clerical tasks with a high degree of speed and accuracyRepresent Johnson County and perform duties in a professional, responsible and trustworthy mannerProvide customer service that is courteous and responsiveMake routine bookkeeping entries and complete business formsLearn, apply, and communicate departmental policies and proceduresBe detail-oriented and accurate while performing dutiesMaintain confidentiality of information as appropriateEstablish and maintain effective working relationships with elected officials, department heads, other county employees, agencies, and members of the publicInteract effectively with persons representing widely divergent backgrounds, interests and points of viewDemonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing biasCollect data, keep records, and prepare reportsOperate common office equipment such as typewriters, calculators, fax and postage machines, photocopiers, multi-line telephones, scanners, and microfiche printers/readersUse a computer for the purposes of data entry, word processing, spreadsheets, email, and the InternetHandle low to moderate levels of stress, meet deadlines and solve problems appropriate to the positionOrganize and prioritize multiple tasksMake decisions requiring interpretation and judgementFollow verbal and written instructions Organize and present facts, ideas and opinions clearly and concisely, orally and in writingHave clarity of speech and hearing which permits effective communicationHave sufficient manual dexterity to make handwritten notations and which permits moderate to heavy use of a keyboard and mouseHave sufficient vision which permits moderate production and review of a wide variety of materials both in electronic and hardcopy formsStand, sit, squat, kneel, bend, twist, reach, and use a step stool as needed Lift, carry and/or push/pull up to 25 pounds as needed
SUPPLEMENTAL INFORMATION
To be performed satisfactorily with or without reasonable accommodation. The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Review daily run report to assign reason/condition codes & HCPC/service level codes consistent with NAAC and Medicare guidelines. Provides information to authorized agencies and/or authorized personnel.Reviews patient care reports and billing sheets prepared by the Ambulance Department staff verifying charges, billing information, insurance information, and patient demographic information ensuring correct entry into the billing system.Prepares insurance forms (Medicare/BCBS\Title XIX). Assists clients over the phone and /or in person with questions, payments, record requests, insurance, denials and appeals. Refers callers, greets office visitors, and takes messages.Assists agencies working with clients in filing claims (Human Services, Health Care agencies, State of Iowa).Assists Billing Specialist in the follow-up of unpaid claims.Works with the Ambulance Director in managing the state Offset Program in collecting outstanding debt. Maintains confidential medical and insurance records.Reports data elements required by the State of Iowa.Performs general clerical duties such as photocopying, filing, faxing, typing, deliveries, scanning and processing mail.Files reports with attorneys, insurance companies, and State or Federal agencies requesting information of client transports. Obtains proper legal consent forms when indicated prior to the release of information. Uses a skip tracing service to verify or find additional patient information used in billing and filing claims.Provides back-up for basic Administrative Billing Specialist duties and other office staff as needed. Cross-trains with co-workers and assists other departments as needed such as processing claims.Participates in training/educational opportunities and work-related meetings as required.Performs all work duties and activities in accordance with County policies, procedures, and safety practices and the collective bargaining agreement.Attends work regularly at the designated place and time.Resume and cover letter must be attached to online application. For questions regarding this position please contact Ines Beltre at ibeltre@johnsoncountyiowa.gov or 319-688-8076
Under supervision, performs tasks which may be routine and repetitive, but are usually not readily learned and require some independent judgement and policy interpretation. Reviews daily run reports to assign reason/condition codes and service level codes. Interacts with clients and insurance companies both in person and/or over the telephone to inform them of basic departmental policies and procedures, or determines the proper person to whom to refer them for assistance.
EXAMPLE OF DUTIES
Current office procedures and practices Multiple types of insurance and medical coverage necessary for claims submission and reviews and appealsBasic medical terminologyMedical billing to include ICD10 and HCPC/service level codes HIPAA regulationsEnglish language to include grammar, sentence structure, spelling, and punctuation Ability to: Perform clerical tasks with a high degree of speed and accuracyRepresent Johnson County and perform duties in a professional, responsible and trustworthy mannerProvide customer service that is courteous and responsiveMake routine bookkeeping entries and complete business formsLearn, apply, and communicate departmental policies and proceduresBe detail-oriented and accurate while performing dutiesMaintain confidentiality of information as appropriateEstablish and maintain effective working relationships with elected officials, department heads, other county employees, agencies, and members of the publicInteract effectively with persons representing widely divergent backgrounds, interests and points of viewDemonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing biasCollect data, keep records, and prepare reportsOperate common office equipment such as typewriters, calculators, fax and postage machines, photocopiers, multi-line telephones, scanners, and microfiche printers/readersUse a computer for the purposes of data entry, word processing, spreadsheets, email, and the InternetHandle low to moderate levels of stress, meet deadlines and solve problems appropriate to the positionOrganize and prioritize multiple tasksMake decisions requiring interpretation and judgementFollow verbal and written instructions Organize and present facts, ideas and opinions clearly and concisely, orally and in writingHave clarity of speech and hearing which permits effective communicationHave sufficient manual dexterity to make handwritten notations and which permits moderate to heavy use of a keyboard and mouseHave sufficient vision which permits moderate production and review of a wide variety of materials both in electronic and hardcopy formsStand, sit, squat, kneel, bend, twist, reach, and use a step stool as needed Lift, carry and/or push/pull up to 25 pounds as needed
SUPPLEMENTAL INFORMATION
To be performed satisfactorily with or without reasonable accommodation. The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Review daily run report to assign reason/condition codes & HCPC/service level codes consistent with NAAC and Medicare guidelines. Provides information to authorized agencies and/or authorized personnel.Reviews patient care reports and billing sheets prepared by the Ambulance Department staff verifying charges, billing information, insurance information, and patient demographic information ensuring correct entry into the billing system.Prepares insurance forms (Medicare/BCBS\Title XIX). Assists clients over the phone and /or in person with questions, payments, record requests, insurance, denials and appeals. Refers callers, greets office visitors, and takes messages.Assists agencies working with clients in filing claims (Human Services, Health Care agencies, State of Iowa).Assists Billing Specialist in the follow-up of unpaid claims.Works with the Ambulance Director in managing the state Offset Program in collecting outstanding debt. Maintains confidential medical and insurance records.Reports data elements required by the State of Iowa.Performs general clerical duties such as photocopying, filing, faxing, typing, deliveries, scanning and processing mail.Files reports with attorneys, insurance companies, and State or Federal agencies requesting information of client transports. Obtains proper legal consent forms when indicated prior to the release of information. Uses a skip tracing service to verify or find additional patient information used in billing and filing claims.Provides back-up for basic Administrative Billing Specialist duties and other office staff as needed. Cross-trains with co-workers and assists other departments as needed such as processing claims.Participates in training/educational opportunities and work-related meetings as required.Performs all work duties and activities in accordance with County policies, procedures, and safety practices and the collective bargaining agreement.Attends work regularly at the designated place and time.Resume and cover letter must be attached to online application. For questions regarding this position please contact Ines Beltre at ibeltre@johnsoncountyiowa.gov or 319-688-8076
