What are the responsibilities and job description for the HVAC Truck Based Serviceman (un) position at Johnson Controls International?
HVAC Truck Based Serviceman (Union)
Johnson Controls is seeking skilled HVAC Servicemen to support healthcare, manufacturing, higher education, K12, and commercial real estate customers. In this field-based role, you will commission, service, and maintain advanced commercial HVAC equipment while helping customers improve comfort, reliability, and building efficiency.
As a trusted advisor, you will work directly with customers to assess service needs, recommend solutions, and support dependable facility performance.
Role Overview
You will perform hands-on service work on commercial heating and cooling systems, troubleshoot mechanical issues, and help customers solve building inefficiencies at the time of service. This is a truck-based union role that combines technical service, customer consultation, and practical recommendations that support system performance and sustainability.
Key Responsibilities
- Perform maintenance, repair, and replacement services on commercial heating and cooling systems.
- Troubleshoot three-phase commercial HVAC equipment, RTUs, heat pumps, fans, and related mechanical systems.
- Assist Journeymen with the repair and service of centrifugal, absorption, screw, and scroll chillers.
- Recommend solutions that improve comfort, reliability, efficiency, and sustainability.
- Prepare labor and material quotes to support recommended service work and customer decisions.
- Support rotating weekend, night, and holiday on-call service coverage.
- Represent Johnson Controls professionally as a trusted advisor at the customer site.
How You Will Do It
- Own each job with accountability, safety, and integrity by following the company Safety Program and using safe work practices on every service call.
- Stay close to the work and focus on what matters for the customer by diagnosing issues efficiently, understanding the building application, and removing obstacles to getting the system back online.
- Use Service Technical Academy (STA) training, milestone recognition, and direct access to Factory Technical Support to build your skills and deliver quality work.
- Improve every day through candor and problem-solving by documenting findings clearly, sharing practical recommendations, and turning field observations into better outcomes.
- Win as one team by collaborating with Journeymen, technical support, and customers while respecting different perspectives in the field.
- Use the safety equipment, uniforms, tools, cell phone, technical equipment, and vehicle provided to perform the job effectively.
Qualifications
- High School Diploma or equivalent.
- Two (2) years of practical working experience in residential, light commercial, or commercial mechanical equipment.
- Two (2) years of commercial and/or industrial mechanical troubleshooting experience in the HVAC industry.
- Demonstrated knowledge of maintenance and repair of three-phase commercial HVAC equipment, RTUs, heat pumps, and fans.
- EPA Universal Refrigerant Certification.
- Valid driver's license.
- Good verbal and written communication skills.
- Adherence to the company Safety Program.
- Willingness to join the UA of Plumbers and Pipefitters.
- Ability to satisfactorily pass an examination to identify your skills and knowledge, if required.
Nice to Have
- Five (5) years of commercial and/or industrial work experience in the HVAC industry.
- Experience with pumps, VFDs, and Air Handling Units.
- Experience assisting with centrifugal, absorption, screw, and scroll chiller service.
- Computer-savvy with the ability to use digital tools in a field service environment.
Why Join Us
Johnson Controls offers competitive pay and benefits, along with factory certification through our Service Technical Academy (STA). You will also have access to milestone recognition and monetary rewards, advancement opportunities, increased incentive potential for executed recommendations, top-of-the-line technology and equipment, uniforms, tools, and a vehicle for the job.
If you're ready to bring your HVAC expertise to a customer-focused team, apply today.
Pay Range: $30.58 hourly rate determined by the CBA/rate sheet. Benefits are provided through a local labor union aligned with a collective bargaining agreement. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.
Salary : $1,000 - $1,000,000