What are the responsibilities and job description for the Warehouse Manager position at Johnson Brothers - Mutual Distributing of North Carolina?
Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world’s top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry! The Warehouse Manager is a hands-on leader who combines operational expertise with a commitment to team development and continuous improvement. This role oversees all aspects of warehouse operations—including day and night shifts—ensuring accuracy, safety, and efficiency in inventory management and product flow. While the Warehouse Manager leads through others, they are expected to be actively engaged on the floor, supporting the team and solving problems alongside them when needed. This position requires someone who leads by example, develops talent, and drives performance across all facets of the operation. Job Description: Job Duties & Responsibilities: Leadership & Team Development Inspire and lead warehouse staff, inclusive of leadership and hourly staff, across day and night shifts, fostering accountability, engagement, and growth. Build a culture of ownership where team members take initiative and pride in their work. Recruit, train, and mentor employees to develop future leaders and maintain a strong succession pipeline. Operational Oversight Provide full oversight of warehouse operations, ensuring teams execute daily tasks with accuracy, safety, and efficiency. Manage inventory control processes, including receiving, storage, replenishment, and audits. Oversee scheduling for all shifts to ensure timely delivery of products and optimal staffing levels. Ensure compliance with safety protocols, regulatory requirements, and company policies. Partner within the organization to identify and resolve operational challenges, continuously improving workflows and service delivery. Strategic Execution Translate organizational goals into actionable plans for warehouse operations. Identify opportunities for process improvement and implement solutions that enhance productivity and service quality. Collaborate cross-functionally with sales, delivery, and customer service teams to support broader business initiatives and customer satisfaction. Performance & Metrics Monitor KPIs related to inventory accuracy, productivity, safety, and on-time delivery. Use data to drive decisions, track progress, and communicate results to leadership. Proactively address operational challenges and implement corrective actions. Leadership Competencies The Warehouse Manager is expected to demonstrate the following leadership competencies: Develop Teams: Build and nurture a high-performing team through hiring, training, coaching, and career development. Deliver Results: Take ownership of warehouse performance, ensuring accuracy, productivity, and timely delivery across all shifts. Communicate Clearly: Provide clear, concise, and timely communication to staff and cross-functional partners. Adapt to Change: Respond effectively to changing business needs, customer demands, and operational challenges. Collaborate: Build strong partnerships with internal teams and external customers, promoting teamwork and mutual respect. Required Qualifications: 5 years proven experience in warehouse management or similar leadership role. Previous Warehouse Management System (WMS) experience preferred; HighJump experience is a plus. Experience and knowledge of applicable federal regulations, including OSHA and DOT requirements. Strong understanding of inventory control, logistics, and safety standards. Proven ability to develop and analyze procedures related to warehousing and distribution activities. Excellent leadership, communication, and problem-solving skills. Ability to work flexible hours to support day and night operations. Why This Role Matters The Warehouse Manager plays a critical role in ensuring products move efficiently, teams operate safely and effectively, and customers receive exceptional service. You’ll be the driving force behind a well-run operation and a thriving team. Equal Opportunity Employer Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws. Worker Sub-Type: Regular Time Type: Full time Johnson Brothers is a single-family owned wine, beer, and spirits distributor, led by Michael and Todd Johnson. Founded in 1953 by their father, Lynn Johnson, the company has grown into one of the largest wholesale distribution companies in the United States, operating across 20 states. Johnson Brothers partners with top-tier suppliers to deliver a world-class portfolio and exceptional customer service. The company remains rooted in its founding values of integrity, innovation, and excellence. For the third year in a row, Newsweek has named Johnson Brothers one of America’s Most Trustworthy Companies for 2025. Learn more at johnsonbrothers.com | LinkedIn | Instagram.
